- Vollzeit
- Festanstellung
- SWISSOTEL
- Food & Beverage
__jobinformationwidget.freetext.LocationText__
Swissôtel Chicago, Chicago, United States
__jobinformationwidget.freetext.ExternalReference__
REF68386B
Food & Beverage Supervisor
Region
Americas
WELCOME TO SWISSÔTEL CHICAGO
Swissôtel Chicago is a luxury 4 star/4 diamond hotel with 662 rooms and suites located in the heart of downtown Chicago. Inspired by our brand pillar, Vitality, our Swissôtel Chicago family is united by a common vision to re-engage, re-inspire and re-vitalize our commitment to delivering quality service, building quality relationships and living quality lives.
At Swissôtel Chicago, we put the emphasis on our people. We are extremely proud of our Vitality initiatives and offer a variety of wellness programs for our Colleagues, who – in turn – aspire to bring quality of life into our guests’ lives. Our goal is to provide a motivating and rewarding environment that attracts talented individuals who wish to develop their careers within a culture that values creativity and innovation in order to execute winning results aligned with our Vitality vision. Through our initiatives and Vitality culture, we have been named a Top Workplace by the Chicago Tribune for 8 years in a row!
Be Bold, Be Inspired, Be You.
WHAT YOU WILL BE DOING:
Passionate about everything Food & Beverage and putting a smile on guests’ faces? As an F&B Supervisor, you will have the perfect opportunity to touch the hearts of our guests by making their special occasions truly unforgettable. Your attention to detail and excellent communication skills as an F&B Supervisor will empower your team to deliver exceptional service to guests of our group functions and the hotel in general.
Reporting to the Food & Beverage Manager, the F&B Supervisor is responsible for the daily operations in the Food & Beverage Outlets and In Room Dining. This position is responsible for maintaining sanitation standards, assisting servers and hosts on the floor during peak meal periods, assisting with menu planning, and supervising outlets where applicable. Responsibilities include ensuring guest and colleague satisfaction while maintaining the operating budget.
- Maintain high level of customer focus through the ability to develop and sustain productive customer relations; actively seeking information to understand and address customers’ needs.
- Handle guest issues / complaints
- Set high standards of performance for self and others; assumes responsibility and accountability for successfully completing assignments or tasks.
- Assure that standards of quality and procedures established for the Food & Beverage Department are understood and implemented in all food and beverage outlets and departments
- Assist with training initiatives and programs for the continuing development of job skills for all team members of the Food & Beverage Department
- Coordinate on a day to day basis with outlet managers the smooth running of the operation
- Ensure all equipment, furnishing, service ware, and other physical assets within the Food & Beverage Department are properly purchased, accounted for, used, secured and maintained
- Assure that the safety, sanitation and security program within the department
- Maintain standards of hygiene for food handling and presentation
- Follow all safety and sanitation policies
- Ensure fire code compliance
- Any other job tasks that may be assigned
Physical aspects of the position include but are not limited to the following:
- Constant standing and walking throughout shift
- Frequent lifting and carrying up to 50 lbs
- Occasional kneeling, pushing, pulling, lifting
- Occasional ascending or descending ladders, stairs and ramps
- Ability to perform physical labor for 8 hours at one time
YOUR EXPERIENCE AND SKILLS INCLUDE:
- Previous F&B or Supervisory experience preferred
- A passion for sequence of service and a desire to create an amazing experience for every single customer
- A person who is both an invaluable team player as well as a well-rounded leader
- Creative and passionate about customer service
- Warm and caring personality
- Highly responsible and reliable
- Able to work in a high-pressure environment
- Excellent interpersonal and communication skills; a team player
- Strong interpersonal and problem solving abilities
- Ability to communicate effectively in oral or written form
- Ability to work well under pressure in a fast paced environment
- Ability to work cohesively as part of a team with or without supervision
- Ability to anticipate and focus attention on guest needs, being professional and welcoming
- Ability to use Microsoft Office Products (Word, Excel, Outlook)
- Provide the necessary State and Federal Requirements to work in Food and Beverage
- Must be able to work any shift assigned, such as holidays, weekends, mornings, afternoons and evenings.
WHAT IS IN IT FOR YOU:
- Hourly Rate: $28.10
- Employee Benefit Card offering discounted rates at Accor worldwide
- Learning & Development programs through our Academies
- Opportunity to develop your talent and grow within our property and across the world!
- Ability to make a difference through our Corporate Social Responsibilities, such as Sustainability, Diversity, Inclusion & Belonging
- Comprehensive Benefit Package which offers:
- Health, Dental, Vision, Life, Disability & AD&D insurance, Accidental Injury Insurance, Hospital Support, Critical Illness Insurance, 401K plan, Paid leave such as Vacation, Personal, Maternity/Paternity and Holiday.
Laissez votre cœur vous guider dans ce monde où la vie bat plus fort
Diversity & Inclusion bedeutet für Accor, alle Menschen willkommen zu heißen und ihre Unterschiede zu respektieren. Wir stellen ei der Ausweitung von Beschäftigungs- und Entwicklungsmöglichkeiten ausschließlich Qualitäten und Fähigkeiten den Vordergrund. Unser Ziel ist es, eine sinnvolle Beschäftigung, eine herzliche und einladende Kultur und hervorragende Arbeitsbedingungen zu bieten und die Entwicklung aller Menschen, einschließlich der Menschen mit Behinderungen, zu fördern.
Zögere nicht, uns bei deiner Bewerbung deine besonderen Bedürfnisse mitzuteilen, damit wir diese berücksichtigen können.
Ähnliche Jobs
Gehalt
Ort
Raffles Doha, Doha, Qatar
Experience Level
Associate
Zeitplan der Arbeit
Vollzeit
Marken
RAFFLES
Job-Typ
Festanstellung
Locations
Doha
Job-Kategorie
Talent & Culture / HR
Beschreibung
Job PurposeThe Talent & Culture Coordinator supports the smooth and efficient functioning of the Talent & Culture department through effective coordination of administrative tasks, colleague services,
Referenz
d8fe3691-8ea4-4c2e-83cf-9cd65021c713
Verfallsdatum
01/01/0001
Gehalt
Ort
ibis Styles Sydney Central, Sydney, Australia
Experience Level
Entry Level
Zeitplan der Arbeit
Teilzeit
Marken
IBIS STYLES
Job-Typ
Festanstellung
Locations
Sydney
Job-Kategorie
Food & Beverage
Beschreibung
Located on the doorstep of Surry Hills & Oxford Street, Ibis Styles Sydney Central is the perfect destination for guests to experience all that Sydney has to offer! We are currently seeking part-time
Referenz
71f2c97a-6460-497f-b1fa-173f198967a4
Verfallsdatum
01/01/0001
Gehalt
Ort
Novotel Goa Panjim, Panaji, India
Experience Level
Mid-Senior Level
Zeitplan der Arbeit
Vollzeit
Marken
ACCOR
Job-Typ
Festanstellung
Locations
Panaji
Job-Kategorie
Culinary
Beschreibung
Along with the Executive Chef manages and motivates the kitchen staff in order to offer a high standard of service to guests, is responsible for food hygiene, safety and quality in the hotel, guarante
Referenz
2ca529c4-7623-4443-8283-37d07435a1fb
Verfallsdatum
01/01/0001
Gehalt
Ort
Novotel Goa Panjim, Panaji, India
Experience Level
Executive
Zeitplan der Arbeit
Vollzeit
Marken
ACCOR
Job-Typ
Festanstellung
Locations
Panaji
Job-Kategorie
Culinary
Beschreibung
Demi Chef De Partie-Continental Ready for a sizzling career move? You will play a pivotal role in our kitchen working alongside a fantastic team. The food you prepare, cook and serve makes our guests
Referenz
2e043e91-b639-41e1-b84d-3ca3fbbd095b
Verfallsdatum
01/01/0001
Gehalt
Ort
Sofitel Brisbane Central, Brisbane City, Australia
Experience Level
Entry Level
Zeitplan der Arbeit
Mini-Job / Aushilfe
Marken
SOFITEL
Job-Typ
Festanstellung
Locations
Brisbane City
Job-Kategorie
Rooms
Beschreibung
Join our dynamic team as a Concierge team member – Porter / Valet in the heart of Brisbane City, Australia! We're looking for a friendly and customer-focused individual to provide exceptional service
Referenz
41d5c44c-4f4c-4bc5-ae5e-ad076feb0664
Verfallsdatum
01/01/0001
Gehalt
Ort
Mövenpick Hotel Hanoi Centre, Hanoi, Vietnam
Experience Level
Mid-Senior Level
Zeitplan der Arbeit
Vollzeit
Marken
ACCOR
Job-Typ
Festanstellung
Locations
Hanoi
Job-Kategorie
Food & Beverage
Beschreibung
• Coordinate and assist in opening/closing duties and ensure that all settings are completed according to standards and procedures prior to the start of operation• Assist management to supervise junio
Referenz
e9385e9f-6f20-46f9-bd0b-3c64dde19710
Verfallsdatum
01/01/0001
Gehalt
Ort
Mövenpick Hotel Hanoi Centre, Hanoi, Vietnam
Experience Level
Executive
Zeitplan der Arbeit
Vollzeit
Marken
MOVENPICK
Job-Typ
Festanstellung
Locations
Hanoi
Job-Kategorie
Vertrieb und Marketing
Beschreibung
Business PerformancePrepare, implement and compile data for the strategic sales plan, monthly reporting, annual goals, sales and marketing budget, forecasts and other reports as directed/requiredAnaly
Referenz
eb2371ab-018e-4732-aa8b-cf4386ad6c54
Verfallsdatum
01/01/0001
Gehalt
Ort
Pullman Singapore Hill Street, Singapore
Experience Level
Mid-Senior Level
Zeitplan der Arbeit
Vollzeit
Marken
ACCOR
Job-Typ
Festanstellung
Locations
Singapore
Job-Kategorie
Marketing
Beschreibung
Key Responsibilities Develops and maintains Hotel’s and Food & Beverage outlet’s visual brand identity, ensuring consistency across all design materials Create visually engaging creative design, digit
Referenz
85ac5adb-027b-48d9-bceb-a9ee416bd76c
Verfallsdatum
01/01/0001
Gehalt
Ort
Pullman Singapore Hill Street, Singapore
Experience Level
Mid-Senior Level
Zeitplan der Arbeit
Vollzeit
Marken
ACCOR
Job-Typ
Festanstellung
Locations
Singapore
Job-Kategorie
Vertrieb und Marketing
Beschreibung
Primary Responsibilities· Drives digital marketing plans for the hotel & 3 F&B outlets· Assists to strategize and execute the hotel’s digital marketing communication plan and campaigns on a timely man
Referenz
eabb8bc4-2206-4c3d-aa03-2f5734a84bb1
Verfallsdatum
01/01/0001
Gehalt
Ort
Qantas Lounges by Accor - Canberra, Canberra Airport, Australia
Experience Level
Entry Level
Zeitplan der Arbeit
Vollzeit
Marken
ACCOR
Job-Typ
Festanstellung
Locations
Canberra Airport
Job-Kategorie
Food & Beverage
Beschreibung
This role is based within the Club and Business Lounge at Canberra Airport, a small dining and lounge area providing a friendly and efficient food and beverage offerings that meets our passengers' exp
Referenz
3a542fcd-b79b-4f43-8939-9fad07471e34
Verfallsdatum
01/01/0001