Floor Supervisor

"Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"

Main Duties

• To supervise the Housekeeping operations ensuring that the hotel standards and procedures are fully known and followed.
• To supervise that all designated rooms are prepared as per standards and according to guest requests and needs.
• Changes status of rooms correctly.
• To supervise that all designated public areas and back areas are cleaned and maintained as per established standards, set-ups and schedules.
• To make daily inspections of designated sections and to report any deviation from standard set-ups and maintenance. To follow up on the out of service rooms.
• To follow up appropriate stock level for cleaning chemicals, guest amenities and supplies, cleaning tools and supplies to guarantee smooth run of the designated Housekeeping operations and to initiate requisitions accordingly.
• To ensure proper linen supply for the designated floors.
• To check daily condition and availability of all tools, trolleys and equipment.   Ensure there are in good working order and clean at all time, otherwise report all deficiencies on the spot.
• To ensure a close co-ordination with the Front Office, Engineering, Food and Beverage as well as the Guest Relation regarding regular and especially irregular guest requests and preferences.
• To offer assistance at any time in the operations and to monitor, highlight and suggest improvements on any dysfunction.
• To ensure and perform a proper use of all the equipment and property management system, to have a perfect knowledge of the set ups.
• To have a complete knowledge of chemical products and their proper and economical use.

• To ensure the strict control of room keys and section keys.

Your experience and skills include:
Service focused personality is essential
Previous experience in a similar leadership role is an asset
Strong interpersonal and problem solving abilities and the ability to lead by example

Your team and working environment:
In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture
Note: Customization may be included for any specific local or legislative requirements, such as work permits
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.