- Vollzeit
- Festanstellung
- FAIRMONT
- Rooms
__jobinformationwidget.freetext.LocationText__
Fairmont Orchid - Hawaii, Kohala Coast, United States
__jobinformationwidget.freetext.ExternalReference__
REF31489V
Expeditor, Guest Services
Region
Luxury & Lifestyle
Explore limitless possibilities, dreams and adventures on Hawai’i Island as you blaze a trail for a rewarding career in hospitality. Embrace our passion for Hawai’i’s heritage, culture and traditions with amazing career opportunities that await you in paradise. Journey into a luxury oasis where the aloha spirit comes alive.
Fairmont Orchid is an award-winning luxury resort located on the majestic Kohala Coast of Hawai‘i Island. Immerse yourself in an authentic Hawaiian experience, surrounded by 32 oceanfront acres of lush tropical gardens, cascading waterfalls and a tranquil white sand beach and lagoon. Hawai‘i’s warmth and serenity are reflected throughout the design of our family-friendly hotel accommodations with spacious guest rooms, suites and the exclusive Fairmont Gold concierge floor.
Resort amenities include our Spa Without Walls, a 10,000-square-foot oceanfront pool, cultural activities, onsite restaurants, access to world-class golf, a 24/7 fitness center and a 10-court tennis pavilion. Inspired by culture, well-being and genuine aloha, Fairmont Orchid welcomes you to experience authentic Hawai‘i.
What is in it for you:
*benefit available for fulltime or part time employees while being a part of the Fairmont Orchid ‘Ohana
- Preferred provider medical/drug/vision benefits at competitive prices for employees*
- We put you first & value you with employer paid coverage for group life and accidental insurance coverage ($7,500) + Coverage is available for your ‘ohana!*
- We believe that hospitality has the power to unlock a better tomorrow with our 401(k)/retirement saving plan & matching program.
- Don’t just live in the moment – own your moment with 11 paid holiday/personal days per year + 10 days of paid vacation that begin accruing immediately*
- We go the extra mile by offering 50% discounts at hotel restaurants, 30% discount on retail items at our Fairmont Store & 30% discount of services offered in our Spa Without Walls.
- We are globetrotters taking advantage of our Travel Program with employee discounts at Accor properties + Friends & Family rates (5,000+ hotels worldwide)*
- Complimentary meals in our employee dining facility
As a Expeditor you will act as an ambassador of our hotel for all guests by delivering a superior arrival and departure experience. Interact with guests and colleagues on a daily basis, providing courteous and efficient service creating a feeling of welcome. Exceeding customer expectations is the primary responsibility all the while operating within guidelines and procedures established by Fairmont Hotels & Resorts.
What you will be doing:
- Assist with the coordination of a guests' stay with luggage, valet and other guests requests
- Ensure every guest is greeted and acknowledged with the aloha spirit
- Assist with the hotel's bike and golf club programs. Ensure that proper waivers are signed and equipment is returned in the same condition
- Control bell storage area; receive and issue claim tickets for baggage to be stored. Retrieve luggage when claim tickets are presented
- Assist with group transportation and luggage movements
- Support expeditors and shuttle service when needed
- Provide unique experiences to all of our guests through warm, personal & detailed service in a luxury, upscale and fast paced environment.
- Ensure a positive first impression of the resort for our guests through detailed cleanliness, set-up and ambiance control.
- Try to remember individual’s names and their preferences to extend a personalized service
- Assist other rooms division departments with their operations during peak times or when required
- Apply necessary precautions with regards to the hotel safety and hygiene standards (HACCP)
- Be well versed in hotel fire & life safety/emergency procedures
- Maintain a high standard of personal appearance and hygiene at all times
- Perform other reasonable duties assigned by the Management of the Hotel
Your experience and skills include:
- Ability to focus attention on guest needs, remaining calm and courteous at all times
- Excellent reading, writing and oral proficiency in English language
- Ability to speak other languages and basic understanding of local languages will be an advantage
- Ability to work cohesively and collaboratively as part of a team
- Detailed & service oriented with an eye for detail to be self-motivated and energetic
Visa Requirements: Applicants must be legally eligible to work in the United States. The hotel is unable to assist candidates in obtaining U.S. work authorization.
Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality.
We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
About Fairmont Hotels & Resorts: At Fairmont Hotels & Resorts we offer our guests the finest hospitality experience in each of our destinations. And we know that, to offer our guests the best, we first need to offer our employees the best. That’s why you’ll find exceptional work opportunities – throughout North America and the Caribbean, Europe and Africa, the Middle East and Asia Pacific – as well as industry leading training, career development, recognition and rewards. Fairmont Hotels & Resorts is a celebrated collection of hotel that includes landmark locations like London’s The Savoy, New York’s The Plaza, and Shanghai’s Fairmont Peace Hotel. Our teams are guided by values of Respect, Integrity, Teamwork and Empowerment; we employ the highest ethical and quality standards, treating all colleague with fairness & dignity. A community and environmental leader, Fairmont is also regarded for its responsible tourism practices and award – winning Green Partnership Program. An exciting future awaits!
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS
#LI-KK2
#AlohaOrchid
Laissez votre cœur vous guider dans ce monde où la vie bat plus fort
Diversity & Inclusion bedeutet für Accor, alle Menschen willkommen zu heißen und ihre Unterschiede zu respektieren. Wir stellen ei der Ausweitung von Beschäftigungs- und Entwicklungsmöglichkeiten ausschließlich Qualitäten und Fähigkeiten den Vordergrund. Unser Ziel ist es, eine sinnvolle Beschäftigung, eine herzliche und einladende Kultur und hervorragende Arbeitsbedingungen zu bieten und die Entwicklung aller Menschen, einschließlich der Menschen mit Behinderungen, zu fördern.
Zögere nicht, uns bei deiner Bewerbung deine besonderen Bedürfnisse mitzuteilen, damit wir diese berücksichtigen können.
Ähnliche Jobs
Gehalt
Ort
Novotel Cardiff Centre, Cardiff, United Kingdom
Experience Level
Mid-Senior Level
Zeitplan der Arbeit
Vollzeit
Marken
ACCOR
Job-Typ
Festanstellung
Locations
Cardiff
Job-Kategorie
Rooms
Beschreibung
We are seeking an enthusiastic and customer-focused Front Office Manager to join our team in Cardiff, United Kingdom. As the Front Office Manager, you will play a crucial role in ensuring exceptional
Referenz
2efc3243-23ec-4150-b480-3a2b9f3ca1d5
Verfallsdatum
01/01/0001
Gehalt
Ort
Aparthotel Adagio Glasgow Central, Glasgow, United Kingdom
Experience Level
Not Applicable
Zeitplan der Arbeit
Vollzeit
Marken
ADAGIO
Job-Typ
Festanstellung
Locations
Glasgow
Job-Kategorie
Engineering & Wartung
Beschreibung
Position Overview· Oversees day to day operations of the department, including repairs, alteration, and installationof work.· Lead the Maintenance function providing both, a reactive and proactive mul
Referenz
b788322d-42f9-4658-85ac-feee8c7c41a1
Verfallsdatum
01/01/0001
Gehalt
Ort
Fairmont Château Lake Louise, Lake Louise, Canada
Experience Level
Entry Level
Zeitplan der Arbeit
Vollzeit
Marken
FAIRMONT
Job-Typ
Festanstellung
Locations
Lake Louise
Job-Kategorie
Rooms
Beschreibung
The knowledge of a great Concierge Agent is the expectation of our guests when staying at Fairmont Hotels & Resorts. Your ability to anticipate guests’ needs and make informed suggestions will ensure
Referenz
3c221704-6b9e-46af-bb2c-b5735724d40c
Verfallsdatum
01/01/0001
Gehalt
Ort
Sofitel London St James Hotel, London, United Kingdom
Experience Level
Mid-Senior Level
Zeitplan der Arbeit
Vollzeit
Marken
SOFITEL
Job-Typ
Festanstellung
Locations
London
Job-Kategorie
Vertrieb und Marketing
Beschreibung
Position Summary: The Event Planning Executive is responsible for the 360-degree planning and flawless execution of events, ensuring a smooth client journey from the moment the sales team confirms th
Referenz
c3b7ab61-2995-44d7-9a37-f6977e8dbbc3
Verfallsdatum
01/01/0001
Gehalt
Ort
HOXTON THE HOXTON LOS ANGELES, Los Angeles, United States
Experience Level
Not Applicable
Zeitplan der Arbeit
Vollzeit
Marken
THE HOXTON
Job-Typ
Festanstellung
Locations
Los Angeles
Job-Kategorie
Rooms
Beschreibung
We are looking for a Housekeeping Supervisor to join our team at The Hoxton, Downtown LA. The role is based within the property and reports directly to the Executive Housekeeper. What you’ll do…. Prov
Referenz
d94bd4d3-1900-44e2-aeca-a496dfb136a5
Verfallsdatum
01/01/0001
Gehalt
Ort
Barcelona, Spain
Experience Level
Entry Level
Zeitplan der Arbeit
Vollzeit
Marken
ACCOR
Job-Typ
Festanstellung
Locations
Barcelona
Job-Kategorie
Vertrieb und Marketing
Beschreibung
Your mission will be to serve as the connection between Accor and our guests through: Responding to guests requests in an unscripted environment, where we are known as Heartists® (Heart + Artist). Eve
Referenz
effc3ffc-bdef-4fa3-89a2-86c03fc955ec
Verfallsdatum
01/01/0001
Gehalt
Ort
Fairmont San Francisco, San Francisco, United States
Experience Level
Not Applicable
Zeitplan der Arbeit
Vollzeit
Marken
ACCOR
Job-Typ
Festanstellung
Locations
San Francisco
Job-Kategorie
Finanzen
Beschreibung
Reporting to the Assistant Director, Finance & Business Support, responsibilities and essential job functions include but are not limited to the following:• Maintain system of accounts and controls, p
Referenz
57a50799-53e8-47e2-ac3f-f76458577ea2
Verfallsdatum
01/01/0001
Gehalt
Ort
Fairmont Grand Del Mar, San Diego, United States
Experience Level
Entry Level
Zeitplan der Arbeit
Vollzeit
Marken
FAIRMONT
Job-Typ
Festanstellung
Locations
San Diego
Job-Kategorie
Rooms
Beschreibung
Rate of Pay: $19.10/hourResponsibilities: The Valet Coordinator/Cashier’s responsibilities include, but are not limited to; assisting all guests they come in contact with, primarily at the Valet/Bell
Referenz
9b2d81d8-2b83-40de-a286-2f8f38e455f9
Verfallsdatum
01/01/0001
Gehalt
Ort
Barcelona, Spain
Experience Level
Entry Level
Zeitplan der Arbeit
Vollzeit
Marken
ACCOR
Job-Typ
Festanstellung
Locations
Barcelona
Job-Kategorie
Vertrieb und Marketing
Beschreibung
Your mission will be to serve as the connection between Accor and our guests through: Responding to guests requests in an unscripted environment, where we are known as Heartists® (Heart + Artist). Eve
Referenz
7b9db57e-03fb-43bb-9b19-4d63595ec56f
Verfallsdatum
01/01/0001
Gehalt
Ort
Paris, France
Experience Level
Student
Zeitplan der Arbeit
Vollzeit
Marken
SOFITEL
Job-Typ
Praktikum
Locations
Paris
Job-Kategorie
Geschäftsführung & Hotelmanagement
Beschreibung
Within the Global Hotel Performance Team for La Maison (Sofitel Legend, Sofitel, MGallery & Emblems), we are looking for a projects assistant covering 2 main missions:Supporting the Quality & Guest Ex
Referenz
2274ef1a-c65a-4056-8125-34ad6eb0ddda
Verfallsdatum
01/01/0001