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Fairmont Baku - Flame Towers, Baku, Azerbaijan

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REF76134G

Executive Housekeeper

Region

Luxury & Lifestyle


Company Description

"Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"


Job Description

  • Ensure that all guest rooms, public areas, back office areas are clean and up to standards;
  • Create a healthy and safe environment for guests and staff;
  • Ensuring a high level of service to guests according to the rules and standards of the rooms department;
  • Conduct regular inspections of the general Hotel area and Guest rooms 
  • Resolve guest complaints and follow up on required actions;
  • To ensure the management of the employees of the Department, the productivity of the work and conduct according to ethical standards;
  • Check all VIP guest rooms on regular basis;
  • To participate closely in the special projects of household works;
  • Supervise the implementation of high-level cleaning, technical work and safety rules related to the issues related to the housekeeping department of the hotel;
  • To regularly work together with all divisions/departments and meet their work-related requirements in a timely manner;
  • To perform work within the standards of  Hotel, to instruct the employees of the department;
  • To control overall performance of the laundry department;
  • To regularly analyze the stock in the warehouse and their quantity;
  • To control the work and attendance schedules of the employees of the department, vacation planning, training plan for the department;
  • To create and update all policies and procedures of the Department and make sure all employees reporting to her/him are familiarized with them;
  • To provide departmental (all monthly, quarterly, annual) reports to the directly subordinate manager:

Qualifications

  • Higher education
  • Work experience of not less than 3 years in management positions according to the profile of the enterprise
  • Fluent Azerbaijani, English language
  • Possess proven leadership qualities in helping employees achieve their personal goals
  • Having strong problem-solving skills to ensure the highest level of productivity at all times
  • Be creative and willing to take risks
  • Ability to make effective decisions
  • Ability to establish healthy mutual relations with all employees of the organization and to influence them

Diversity & Inclusion bedeutet für Accor, alle Menschen willkommen zu heißen und ihre Unterschiede zu respektieren. Wir stellen ei der Ausweitung von Beschäftigungs- und Entwicklungsmöglichkeiten ausschließlich Qualitäten und Fähigkeiten den Vordergrund. Unser Ziel ist es, eine sinnvolle Beschäftigung, eine herzliche und einladende Kultur und hervorragende Arbeitsbedingungen zu bieten und die Entwicklung aller Menschen, einschließlich der Menschen mit Behinderungen, zu fördern. 

Zögere nicht, uns bei deiner Bewerbung deine besonderen Bedürfnisse mitzuteilen, damit wir diese berücksichtigen können. 

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