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Fairmont The Norfolk, Nairobi, Kenya

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REF67671G

Engineering Coordinator

Region

Luxury & Lifestyle


Job Description

Reporting to the Cluster Chief Engineer, responsibilities and essential job functions include but are not limited to the following:

  • Consistently offer professional, friendly and engaging service.
  • Maintain complete knowledge of and comply with all departmental policies/service procedures/standards.
  • Able to maintain financial checkbook and accurately close month end.
  • Handle Guest concerns and react quickly, logging and notifying the proper areas.
  • Maintain inventory/attic stock.
  • Coordinate with royal services for closing of Job orders.
  • Actively participate in daily briefing and department meetings.
  • Ensure staff is informed daily about priorities in their section.
  • Follow departmental policies and procedures.
  • Report necessary maintenance items.
  • Follow all safety and sanitation policies.
  • Other duties as assigned.

Qualifications

  • Diploma in Electrical/Mechanical/Civil Engineering’ or any other technical Engineering field.
  • Minimum 1 year experience in a clerical capacity in a hotel Engineering environment.
  • Experience with Hotel Property Management System would be beneficial.
  • Strong organizational and communication skills.
  • Able to convey information and ideas clearly.
  • Ability to evaluate and select among alternative courses of action quickly and accurately.
  • Work well in stressful, high-pressure situations.
  • Effectively listening, understanding and clarifying the concerns and issues raised by       coworkers and guests.
  • Must be able to perform assigned duties with attention to detail, speed, accuracy, follow-through, courtesy, cooperativeness and work well with limited supervision.

Additional Information

Physical Aspects of Position (include but are not limited to):

  • Constant standing and walking throughout shift
  • Frequent standing and walking throughout shift
  • Occasional lifting and carrying up to 30 lbs
  • Occasional kneeling, pushing, pulling, lifting
  • Occasional ascending or descending ladders, stairs and ramps

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