Director of Sales & Marketing

Raffles Udaipur opened in 2021, its ornamental gardens, tumbling fountains and stately Indo-Saracenic architecture describing a love story between India and the West. Set on a 21-acre private island rich with birdlife and exotic flora and fauna, this contemporary reimagining of a country mansion is the first Raffles hotel in India.

Just 20 minutes from the airport, Raffles Udaipur spans a private island and serene lakeshore. Begin your journey with a graceful boat ride, guided by migratory birds. Discover 137 rooms and suites, 10 dining experiences, two pools, wellness rituals, and the timeless care of the Raffles Butler.

We're seeking a dynamic and visionary Director of Sales & Marketing to join our team in Udaipur, India. This exciting opportunity offers the chance to lead our sales and marketing efforts, driving business growth and innovation in a fast-paced, collaborative environment.

Business Performance

• Prepare, implement and compile data for the strategic sales plan, monthly reporting, annual goals, sales and marketing budget, forecasts and other reports as directed/required.
• Analyze monthly P&L and month-end reports, identify deviation from business plan goals.
• Work with Finance and team in preparation and management of the department’s budget and financial forecasts.
• Participate in management meetings to review progress towards achievement of business plan goals and develop the annual business plan related for the department.

Sales & Marketing

• Conduct daily briefing with department on current key activities.
• Direct and manage all group, transient, and catering/banquet sales activities to maximize revenue for the hotel.
• Survey, review and analyze competition, market trends, customer needs and comments in order to be proactive and adapt with business intelligence.
• Determine the effectiveness of existing programs and develop new strategies.
• Manage/direct all advertising, public relations and promotional activities in conjunction with corporate marketing and public relations departments.
• Actively participates in sales presentations, property tours and customer meetings.
• Evaluate changes in guest needs, the guest mix and competitive set, to recommend appropriate product/service and operational changes as necessary.
• Participate in community and professional organizations to maintain high visibility and promote a positive image.

Team Management

• Interview, select and recruit direct reports.
• Identify and develop team members with potential.
• Conduct performance review and manages performance issues that arise within the management team.
• Constantly monitor team members performance, attitude and degree of professionalism.
• Work with Talent & Culture function to ensure appropriate hiring, training, motivating, coaching, counseling and development of team members according to the changing needs of the business.
• Conduct monthly departmental meetings.

• Proven track record in sales and marketing leadership roles, with a minimum of 8-10 years of experience
• Bachelor's degree in Marketing, Business Administration, or related field; MBA preferred
• Strong strategic thinking and analytical skills, with the ability to translate data into actionable insights
• Excellent communication and relationship-building abilities, with a customer-focused approach
• Demonstrated experience in developing and implementing integrated marketing campaigns
• Proficiency in CRM software and marketing analytics tools
• Strong budget management and forecasting skills
• Ability to thrive in a fast-paced, dynamic environment and adapt to changing market conditions
• Innovative mindset with a passion for staying ahead of industry trends
• Experience managing and motivating diverse teams to achieve ambitious goals
• Exceptional presentation and negotiation skills
• Willingness to travel as required for business development and industry events

• An opportunity to be with world’s preferred hospitality company
• Captivating and rewarding experience working alongside passionate professionals
• Range of exclusive Heartist Benefits
• Develop your talent through learning programs by Academy Accor.