Digital & Ecommerce Manager

Welcome to Sofitel Cairo Downtown, a new destination in the heart of Cairo, combining luxury, elegance, and French art de vivre. We are far more than a worldwide leader. We are seeking a dynamic and innovative Digital & Ecommerce Manager to join our team in Cairo, Egypt. As a key member of our organization, you will be responsible for driving our digital and e-commerce strategies to enhance our online presence and boost sales performance.

Main Duties,

• Develop and implement comprehensive digital and e-commerce strategies aligned with overall business objectives
• Manage and optimize our e-commerce platforms to ensure a seamless user experience and maximize conversions
• Lead digital marketing initiatives across various channels, including SEO, SEM, email marketing, and social media
• Analyze web traffic, user behavior, and sales data to identify trends and opportunities for growth
• Collaborate with cross-functional teams to ensure consistent brand messaging and user experience across all digital touchpoints
• Oversee the development and maintenance of the company's website and mobile applications
• Stay up-to-date with industry trends and emerging technologies to maintain a competitive edge in the digital marketplace
• Manage relationships with key vendors and partners in the digital and e-commerce space
• Set and monitor KPIs for all digital and e-commerce initiatives, providing regular reports to senior management
• Lead and mentor a team of digital marketing and e-commerce professionals

• Bachelor's degree in Marketing, Business, or a related field
• 5+ years of experience in digital marketing and e-commerce management
• Proven track record of increasing online revenue and conversions
• Strong knowledge of e-commerce platforms (e.g., Shopify, Magento) and content management systems
• Expertise in digital marketing tools, web analytics, SEO/SEM, and social media management
• Experience with CRM systems and email marketing platforms
• Proficiency in data analysis and reporting, with the ability to translate insights into actionable strategies
• Excellent project management skills and ability to lead cross-functional team
• Certifications in digital marketing (e.g., Google Analytics, Google Ads) are preferred
• Outstanding communication and presentation skills
• Ability to thrive in a fast-paced, dynamic environment and adapt to changing market conditions
• Visionary mindset with a passion for innovation in the digital space

Your team and working environment:
In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture
Note: Customization may be included for any specific local or legislative requirements, such as work permits
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.