Conference & Events - Food and Beverage Attendant

Sofitel Melbourne On Collins, the ultimate luxury hotel escape in the heart of Melbourne city centre. Combining French elegance and modern luxury, curating dining experiences where our passionate chefs and mixologists delight our guest in a lively culinary experience whilst overlooking the city skyline. As a Hotel for the Arts, Sofitel Melbourne on Collins proudly champions culture and tradition with rotating art exhibitions and is immersed in the city’s thriving arts and entertainment scene.

PROPERTY DETAILS

• 5-star luxury in the heart of the Melbourne's shopping, theatre and business precincts
• 363 rooms with breathtaking views over Melbourne
• Exclusive Club Lounge that offers club guests that elevated French joie-de-vivre experience
• Sophisticated modern dining with vibrant contemporary French flair at No35 restaurant
• Unique signature cocktails & refined exclusive ambience at Atrium Bar on 35

We are currently on the lookout for our next Conference & Events Attendant to join our fun and exciting team. As a C&E attendant, you will be front line for all our guests wants and needs to ensure maximum customer satisfaction. You will be looking after all types of events, from corporate boardroom functions to weddings and birthday celebrations. This is a Casual position and will require flexibility within your availability. Your responsibilities will include but are not limited to:

• Point of contact for all guest enquiries
• Assist the C+E Supervisor in ensuring a smooth running of all events
• Assist with pack up and set up of all events
• Ensure tables are set up to high standard
• Maintain standards of hygiene for food handling and presentation
• Lead, mentor and train new staff
• Running of food and beverages
• Clean up after guests and ensure a clean working environment
• Assist other F&B departments when required (ie Restaurant/bar)

YOUR SKILLS AND ATTRIBUTES TO SUCCEED IN THIS ROLE:

•Have a minimum 12 months experience in a luxury hotel environment

•Be highly organised and able to effectively manage priorities

•Strong focus on guest and team relations. Initiate contact and establish rapport easily

•Project a professional image at all times through personal presentation/interpersonal skills

•Handle tasks carefully and correctly – be thorough and exact in details with a sense of urgency

•Display high energy levels and demonstrate versatility in responding to guest requests and situations

•Remain calm and effective in high volume work situations

•Be good team player; contribute to and assist co-workers without being asked

•Flexibility to work a rotating roster, including early mornings, evenings, weekends and public holidays

•Valid RSA

Benefits and Perks:

Sofitel Melbourne on Collins provides ambassadors career development opportunities within the hotel and wider Accor Group. We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

We live by our Heartist principles, that is, the heart and art of human connection. Understanding people is our business and putting people at the heart of our organisation is how we make decisions. We want every ambassador to feel valued, inspired and to strive for greatness every day.

We offer our Heartists:

• Build a career with the largest hotel group in the Pacific
• Central accessible location in Melbourne's CBD
• Laundered uniforms
• Complimentary hotel stay package for your work anniversary
• Worldwide employee and family and friends benefits at Accor Hotels