Assistant Housekeeping Manager

"Why work for Accor?

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"

- Supervises daily HK shift operations and ensures compliance with all housekeeping policies, standards and procedures.

- Ensures property polices are administered fairly and consistently, disciplinary procedures and documentation are completed according to standard and local operating procedures (SOPs).

- Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met.

-Schedules employees up to business demands and tracks employees time, attendance, as well as appearance and hygiene standards.  

- Obtains list of rooms to be cleanses immediately and list of prospective check-outs and list of prospective checkouts or discharges to prepare work assignments.

- Observes service behaviours of employees and provide feedback.  

- Conduct regular inspections of all guest rooms / Public Areas.

• Previous leadership experience required. 
• Computer literate in Microsoft Window applications an asset. 
• University/College degree in a related discipline an asset. 
• Excellent communication and organizational skills. 
• Strong interpersonal and problem solving abilities. 
• Highly responsible & reliable. 
• Ability to work cohesively as part of a team. 
• Ability to focus attention on guest needs, remaining calm and courteous at all time.

Your team and working environment:
In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture
Note: Customization may be included for any specific local or legislative requirements, such as work permits
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.