Talent & Culture Executive, Recruitment

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Raffles the Palm Dubai is on the western crescent of Palm Jumeirah, the world’s largest manmade island and archipelago. This luxurious five-star hotel with 381 spacious rooms, suites and villas is embellished with hand-crafted Italian touches and offset by carefully selected amenities to complete the atmosphere of elegance. Guests can enjoy panoramic views, a private beach, state of the art entertainment and recreational facilities, including specialist boutiques, a VIP movie theatre, signature and private restaurants complemented by exquisite banqueting and conference spaces.

When visiting Raffles, guests will discover the individual personality and story offered by the hotel. At the essence of every Raffles is the delivery of thoughtful, personal and discreet service to well-travelled guests.  Raffles Hotels & Resorts is an award-winning, luxury international hotel company with a history dating back to 1887 with the opening of Raffles Hotel, Singapore.  The portfolio currently comprises eleven luxurious properties, from secluded resorts to city hotels in key locations around the world.

The Position

Under the guidance of the Talent & Culture Manager and Director of Talent & Culture to lead recruitment activities for Raffles the Palm and to ensure that best practices are followed at all time. 

KEY ROLES & RESPONSIBILITIES

• Lead recruitment process: from sourcing resumes and conducting interviews to issuing contracts, corresponding with applicants, updating applicants’ status with departments and ensuring procedures are documented.
• Ensure that on-boarding process is completed for all new hires: visa application, residence visa application, ID cards, bank accounts etc.
• Initiate the process of Medical, Emirate ID and residence visa.
• Ensure that all job descriptions, organizational chart and forms are up to date and saved.
• Ensure that all new hire documents are in the employee’s file (electronic & physical copies).
• Ensure that all new joiners have signed Code of Ethics and Human Rights Policy in line with Accor policy.
• Use various recruitment tools to post and attract best talent i.e. LinkedIn, external platform (if necessary), recruitment agencies and to be responsible for annual renewal of the contracts.
• Liaise with the Accommodation Manager for rooms allocation and pick up for international arrivals.
• Conduct T&C induction for new joiners.
• Conduct interviews and reference checks for level 1-4 positions.
• Send out weekly arrivals update to the Department.
• Maintain and update notice board with regards to recruitment and vacancies.
• Conduct INES recruitment trainings to all Managers.
• Assist colleagues with their day to day queries and questions.
• Ensure that monthly engagement activities take place and assists the T&C Coordinator arrange and coordinate these events / meeting.
• Any other adhoc requests by Talent & Culture Manager / Director of Talent & Culture

Occasional Responsibilities

• Assist with creative poster campaigns and all events organized by the T&C Department.
• Assists in organizing monthly engagement activities with the team

General Responsibilities

• Promote efficiency, confidence, courtesy and high standard of social skills.
• Promote and ensure good inter-departmental relations.
• Display a pleasant manner and positive attitude at all times and promote a good company image to guests and colleagues.
• Demonstrate pride in the workplace and personal appearance at all times when representing the hotel thus identifying a high level of commitment
• Adhere to Raffles the palm rules and regulations at all times

• Previous experience in a similar HR role is desirable within a 5 star hotel
• Post secondary school education
• Excellent planning and organisational skills
• Ability to communicate with colleagues at all levels
• Ability to work in a multi-cultural environment
• Ability to multi-task