T&C Coordinator

Located adjacent to the residential tower, expert service and world-class luxury combine in the Raffles Hotel Jeddah, which is ready to welcome you and your guests at any moment. Here, the high standards, special touches, and trademark elegance of the Raffles brand are the ultimate compliment to the charm and beauty of a stay in Jeddah.

We are seeking a highly organized and detail-oriented T&C Coordinator to join our team in Jeddah, Saudi Arabia. As a key member of our Training & Coordination department, you will play a crucial role in supporting and enhancing our training initiatives while ensuring smooth coordination of various projects and administrative tasks.

• Develop, implement, and maintain efficient administrative systems and procedures to optimize team performance
• Coordinate and manage multiple training projects simultaneously, ensuring timely completion and adherence to quality standards
• Serve as the primary point of contact for the T&C team, maintaining comprehensive knowledge of ongoing projects and initiatives
• Prepare, organize, and safeguard critical departmental records with utmost attention to detail and confidentiality
• Facilitate effective communication channels between team members, departments, and external stakeholders
• Assist in the development and delivery of training programs, including scheduling, logistics, and material preparation
• Analyze and report on training effectiveness and team performance metrics, identifying areas for improvement
• Manage and update the company's learning management system (LMS)
• Support the creation and maintenance of training documentation, including manuals, guides, and presentations
• Collaborate with subject matter experts to ensure training content aligns with organizational goals and industry standards
• Conduct needs assessments to identify skill gaps and recommend appropriate training solutions
• Develop and maintain a comprehensive training calendar, ensuring all employees have access to necessary development opportunities
• Assist in the creation and implementation of onboarding programs for new employees
• Monitor training budgets and expenses, providing regular reports to management
• Stay current with industry trends and best practices in training and development, recommending innovative approaches to enhance the company's learning initiatives

• Bachelor's degree in Business Administration, Human Resources, Education, or a related field
• Minimum of 2 years of experience in a similar coordination role, preferably in a training or HR environment
• Exceptional interpersonal and communication skills, with the ability to articulate complex ideas clearly and concisely
• Demonstrated proficiency in prioritizing and managing multiple high-stakes projects in a fast-paced environment
• Advanced competency in Microsoft Office Suite, project management tools, and database management systems
• Experience with learning management systems (LMS) and e-learning platforms
• Strong analytical skills with the ability to interpret and present data-driven insights
• Excellent organizational skills with meticulous attention to detail
• Proven track record of handling sensitive and confidential information with the utmost discretion and integrity
• Ability to work independently and collaboratively as part of a team, often under pressure and with strict deadlines
• Knowledge of training and development processes and best practices
• Strong time management skills and ability to adapt to changing priorities
• Proficiency in developing and implementing sophisticated administrative systems and procedures
• Familiarity with Saudi Arabian labor laws and regulations (preferred)

• Being a Raffles employee means embodying and conveying the brand and the company mindset through our Heartiest service culture.