Revenue Success & Onboarding Specialist, Revenue Excellence

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The Revenue Success & Onboarding Specialist, RMS will leverage technical expertise within a hospitality company renowned for its award-winning culture.

As a member of the Onboarding & Success team, reporting to the Team Leader of Revenue Excellence Center, you will play a pivotal role in supporting the global revenue management ambition to provide Revenue Management Systems, and Revenue Management Expertise to our 5500+ hotels worldwide.

These projects encompass onboarding of new hotels on Revenue Management Systems, ticketing management and efficiency optimization, steady-state support initiatives, business process and procedure updates, and the deployment of new capabilities within the Global Revenue Management Systems to hotels worldwide – with strong emphasis on revenue management knowledge and business practice.

The person will facilitate cross-functional team collaborations as well as to support hubs in the definition and implementation of their roll-out strategy.

Your experience and skills include:

• 2+ years hospitality technology experiences a minimum, with a revenue management or hotel pricing knowledge a bonus.
• Fluent English skills. Second language as a plus (French, Spanish, Portuguese).
• Technology savvy with understanding of BI tools/processes.
• Working knowledge of PMS (property management systems), CRS (central reservation systems), Channel Management, and other hotel systems and onward distribution.
• Knowledge of Accor RMS is a plus.
• Project management and analytical skills required.
• Self-motivated, works well independently and ability to autonomously work in high-pressure situations.
• Excellent verbal and written communication skills.
• Teamwork – a must!
• Good organizational and time management skills.
• Passionate about helping leading hotels to capitalize on revenue management opportunities.

• Based at Accor Bangkok Office

• Reports to Team Leader of Revenue Excellence Centre

• Competitive employee benefits

• ALL Heartist card offering discounted rate at Accor Hotels worldwide