1. 全职
  2. 正式
  3. 市场销售
  4. ACCOR

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, KABUPATEN BADUNG, Indonesia

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REF122972I

Reservation Supervisor

Region

PM&E


Company Description

Tribe Bali Kuta Beach is a 4- Star Hotel with 165 room. Located in next to the famous Kuta Beach. The hotel is only 10 minutes from Ngurah Rai International Airport Bali. Within easy walking distance to markets, shoop, restaurants & Kuta famous beach, Tribe Bali Kuta Beach is ideal for leisure and business.


Job Description

•Supervise daily reservations operations and ensure timely, accurate handling of booking enquiries and requests.

•Manage individual, corporate, group and long-stay reservations, including amendments and cancellations.

•Monitor room availability, rates, inventory and booking conditions.

•Ensure accurate reservation details, guest profiles, payment guarantees and booking documentation.

•Support revenue generation through upselling, booking conversion and implementation of approved pricing strategies.

•Supervise, coach and support Reservations Agents to achieve service and performance targets.


Qualifications

•Minimum 2 years of hotel reservations experience, preferably with supervisory or senior Reservations Agent experience.

•Strong knowledge of reservation procedures, room inventory, rates and revenue management principles.

•Experience with Opera PMS/Opera Cloud and Microsoft Office is preferred.

•Excellent communication, organizational and problem-solving skills.

•Strong leadership skills and the ability to supervise, coach and motivate a team. 

 

对于雅高集团来说,多元与包容意味着欢迎每一个人,并尊重他们的差异,我们仅根据素质和技能来优先提供就业和发展机会。我们的目标是提供有意义的就业机会,一个温暖和包容的文化,优秀的工作条件,并促进所有人的发展,包括残疾人士。

在申请时,请不要犹豫告诉我们您可能需要的任何特殊需求,以便我们考虑这些需求。

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