Job Description

Reporting to Director Of Sales of the hotel, in her absence to the Duty Manager.
Constant upkeep of Opera Cloud Reservations system through updating of rates systems, validity dates, mail messages, availability control
Check no shows from previous day and give details to Duty Manager for processing and follow up.
Monitor occupancy for upcoming weeks, when stop sell is necessary input date into PMS and advise Front Office, Telephones and ARS allotment holders
Reconfirm all arrivals 1 day prior to arrival and ensure all relevant information is available to Front Desk by the evening prior to arrival Ensure an accurate and complete guest history exists for all return guests and that details of arrivals etc. are communicated to Management
Assist in preparation and checking of rate manual, ensure rates and rates schedule in computer system are correct.
Communication with DOS and sales department to forward all possible leads and feedback from inbound and corporate markets.
Communication between Front Office and Reservations Office open and reciprocal.
Ensure completion of daily duties, eg. Correspondence, filing, reports, etc. Adherence to Emergency Communication procedures ensuring that

Qualifications

1 or 2 years of experience in reservation.

Knowledge Opera PMS & Opera Cloud.

对于雅高集团来说，多元与包容意味着欢迎每一个人，并尊重他们的差异，我们仅根据素质和技能来优先提供就业和发展机会。我们的目标是提供有意义的就业机会，一个温暖和包容的文化，优秀的工作条件，并促进所有人的发展，包括残疾人士。

在申请时，请不要犹豫告诉我们您可能需要的任何特殊需求，以便我们考虑这些需求。

List #1

Reservation Executive