Regional Account Director

Embrace your passion for hiking, skiing, snowboarding and many other outdoor activities in Banff National Park while pursuing a fulfilling career at Fairmont Chateau Lake Louise. Take a risk, make a change and experience a new adventure while further developing your career. To live and work in a National Park is a once in a lifetime opportunity.  Our team is a network of empowered individuals with a strong sense of themselves and the hospitality industry. Work hard, play hard and receive extraordinary benefits including subsidized onsite accommodations, which make saving money very easy to manage. Join our Fairmont family today!

Regional Sales Manager

Join Fairmont’s Canadian Western Mountain Region Sales Team and represent the top four resorts in Western Canada:, The Fairmont Chateau Lake Louise, The Fairmont Banff Springs, The Fairmont Jasper Park Lodge and Fairmont Chateau Whistler.

Reporting to the Director of Sales & Marketing at The Fairmont Chateau Lake Louise, the Regional Sales Manager for Southern Alberta will be responsible for leading sales initiatives within the given market to ensure goals at each property are exceeded. This individual should be experienced, creative and positive!

Summary of Responsibilities:

• Accountable for booking group business in the assigned Market.
• Active in developing new business and the promotion of existing business.
• Develop Sales action plan with quarterly quotas (Room Nights / Sales Activities).
• Determine and recommend prospective customers from market information.
• Keep accurate records of potential customers & follow through on all potential business.
• Quote and negotiate prices within established parameters.
• Upon closing, coordinate and follow up with convention services, catering and/or other hotel departments to ensure delivery of hotel’s promised services.
• Utilize SFA Sales System to track, solicit, book and follow up accounts.
• Develop relationships within the Global Sales Office network of Fairmont Hotels & Resorts
• Participate in sites, fams, and industry trade shows.
• Schedule effective business trips and appointments within assigned markets.
• Participate in prescribed training and special projects.
• Collect market and competitive intelligence to assess and implement strategy and long term goals.
• Assist as directed, with development of competitive intelligence and in the preparation of the Marketing Plan, especially as it relates to the Corporate Meeting and Association markets assigned.
• Independently responsible for achievement of sales activities and all objectives outlined in the action plan.
• Handle special projects as assigned.
• Support and encourage positive team approach.
• Coach and Develop your support team

• Bachelors Degree and/or Hotel Management Degree
• 2 to 3 years of hotel Sales experience
• Must be results orientated with ability to be flexible.
• Excellent written and verbal communication skills essential.
• Computer literacy (SFA, Opera, Excel, Word)
• A team player with a positive attitude.
• Ability to travel as required.
• Excellent time management skills.
• Bilingual (French/English) is an asset.
• Previous experience / knowledge in several market segments is an asset.

Job Perks & Benefits:

• Subsidized staff accommodation provided on-site for full time status employees
• One complimentary meal per shift in our staff cafeteria (additional meals can be purchased for $8/meal)
• Comprehensive benefits package (Medical, Vision & Dental) including extended benefits like; Mental Health (up to $5,000/year), Orthodontics (up to $2,500/year), Fertility Drugs and Gender Affirmation (Lifetime maximum of $10,000) for full time permanent status employees
• Defined Contribution Pension Plan with employer matching up to 5% of annual earnings for full time permanent status employees
• Employee travel program with discounts on room rates as well as on food & beverage at Fairmont & Accor properties world-wide
• Access to the Mountain Explorer Travel Program - Discounted room rates including 50% off all food & beverage at Fairmont Resorts in Banff, Lake Louise, Jasper & Whistler (subject to availability)
• Opportunity to develop your talent and grow within Fairmont Chateau Lake Louise and over 5,000 properties with Accor

Visa Requirements: Applicants must be legally authorized to work in Canada.

Apply Today: Whether you're just launching your career or looking for a new adventure, we invite you to visit www.lakelouisejobs.com to learn more about Fairmont Chateau Lake Louise and the extraordinary opportunities that exist within our resort!

We encourage you to let us know if you require any accommodations through the application or recruitment process, and we will work with you to meet your needs. Persons who anticipate needing accommodations for any part of the application or interview process may contact, in confidence: CLL.Careers@Fairmont.com

Our Commitment to Diversity & Inclusion: 

At Fairmont Chateau Lake Louise, we believe that the strength of our team lies in its diversity. We are committed to fostering an inclusive environment that respects the unique backgrounds, perspectives, and talents of the individual. As an Equal Opportunity Employer, we are dedicated to providing equal access to opportunities. We welcome applications from all qualified candidates.

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