People & Culture Coordinator

SO/ Ras Al Khaimah is part of a coveted collection of hotels rooted in the world of fashion, commanding attention with it’s avant-garde design and creative approach to the world of luxury. This is a place where we celebrate brilliant individuals – you, our SO/ Icons. Welcome to your invite to the Front Row, a place where self-expression and experience count in equal measure.

• HR Administration: Prepare and process HR documentation such as employment contracts, transfer letters, and memos. Ensure proper filing and recordkeeping of all employee documents in physical and digital formats.

• Employee Records: Maintain up-to-date employee information in HR systems and ensure compliance with data protection and confidentiality policies.

• Onboarding Coordination: Facilitate the onboarding process for new hires, including orientation scheduling, welcome kits, and documentation collection.

• Leave Management: Track and record employee leave, absences, and attendance. Coordinate with payroll for timely submission of leave and attendance reports.

• Employee Engagement: Assist in organizing employee activities, events, and wellness programs. Support internal communications and engagement initiatives.

• Compliance: Ensure adherence to company policies, labor laws, and regulations. Assist in updating and communicating HR policies and procedures.

• Payroll Support: Provide administrative support for payroll processing by submitting necessary documentation and verifying employee information.

• Reporting: Generate regular HR reports, such as headcount, turnover, and training completion, and submit them to the Manager, People & Culture.

• Communication: Act as a point of contact for employee queries regarding HR policies, benefits, and procedures. Respond promptly and professionally.

• Collaboration: Work closely with all departments to support HR needs and contribute to a collaborative and inclusive workplace culture.

• High School diploma or equivalent; additional qualification in Human Resources, Business Administration, or related field is a plus.

• Previous experience in HR coordination or administrative support, preferably in the hospitality industry.

• Strong organizational skills with attention to detail and accuracy.

• Proficiency in Microsoft Office Suite (Word, Excel, Outlook); familiarity with HR Information Systems (HRIS) is an advantage.

• Excellent interpersonal and communication skills with a service-oriented mindset.

• Ability to manage multiple tasks efficiently in a fast-paced environment.

• Strong time management and problem-solving abilities.

• High level of confidentiality, integrity, and professionalism.