Operations Manager - F&B

Mercure Darwin Airport Resort & Novotel Darwin Airport Hotel are conveniently located just a few steps away from the airport and a short 15-minute drive from the vibrant Darwin CBD, the Hotels offer a prime location for both business and leisure travellers.

Airport Development Group (ADG) has made significant investment to transform the properties into a world-class destination. The existing accommodation and facilities have undergone significant enhancements, ensuring a comfortable and enjoyable stay for the guests. We are excited to introduce a brand new lagoon pool, where you can relax and soak up the tropical vibes, a poolside restaurant providing a delightful dining experience in a stunning setting and a new centralised reception, with many more exciting upgrades taking place over the next two years.

"Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"

• Direct F&B, Conference & Banqueting, and Kitchen teams in the successful operation of their department with a key focus on customer service, customer relations, F&B cost and control, standards and quality, budgets, efficiency and profitability, health and safety, staff costs, reporting, menu and wine list compilation.
• Developing and implementing strategies and practices to optimize staffing levels, aiming to achieve financial and service quality targets effectively.
• Managing the operation requirements of the department, including capital expenditure plans and the implementation of systems that contribute to margin improvement and cost reductions across functional areas.

• Tertiary qualifications in Business or Hospitality or 3 years’ experience in a similar role within the Hospitality Industry.
• Demonstrated leadership experience within the customer service industry.
• Demonstrated ability to meet revenue targets.
• Proficiency in various IT software systems: Microsoft Office, Opera Cloud or Delphi (or any Property Management System).
• Demonstrated ability to coach, mentor, develop and inspire teams.

WHAT IS IN IT FOR YOU:

• ALL Heartist Program – Enjoy exclusive discounts on accommodation and food & beverage at Accor properties worldwide. 
• Family & Friends Discounts – Share the benefits of your career with your loved ones, offering them discounts on accommodation, services, and events. 
• Accor Live Limitless (ALL) Loyalty Program – Earn status and reward points with every stay, unlocking more benefits and experiences. 
• Learn Your Way – Access leading training platforms like Accor Academy and Typsy to advance your career and skills. 

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

By joining Accor, every chapter of your story is yours to write, and together we can imagine tomorrow's hospitality.

Discover the life that awaits you at Accor, visit https://careers.accor.com/ Do what you love, care for the world, and dare to challenge the status quo! #BELIMITLESS

Aboriginal & Torres Strait Islander people are strongly encouraged to apply.