Night Auditor

Wairakei Resort Taupo is set among 169 acres of beautifully landscaped grounds, just a short drive from the centre of Taupo. Surrounded by the natural beauty of New Zealand's central North Island, the resort offers comfortable accommodation, excellent facilities and a peaceful setting close to Lake Taupo. During your downtime, there is no shortage of activities to enjoy, from geothermal attractions and scenic walks to mountain biking, golf and water-based adventures. We are now seeking a reliable and detail-oriented Night Auditor to join our team and help ensure the smooth overnight operation of the resort.

As the Night Auditor, you will ensure the property runs smoothly from 10:30pm to 7am. During these night time hours when most guests are asleep, you serve as the reliable point of contact, addressing late-night guest inquiries, maintaining security, and managing minor cleaning matters, all to uphold the hotel's exceptional reputation.

Primary Responsibilities

• Manage nightly hotel operations and ensure the safety of all individuals on the premises during your shift   

• Deliver continuous customer service throughout the evening, encompassing check-ins, checkouts, and addressing guest inquiries

• Manage the reception desk and oversee night audit and reporting procedures

• Uphold overnight property security standards

• Assist in preparing for the daytime team's operations

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What we're looking for

• Must be available for nights (10:30pm to 7:30 am)

• Pleasant and friendly with great communication skills ​

• Availability to work a flexible 7-day roster​

• Must be good with numbers

Please note this position is not sponsored

What is in it for you:

• Work alongside passionate industry professionals!

• Accommodation, F&B & partner benefits Internationally

• Accor Paid Parental Leave Policy

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit  https://careers.accor.com/

Our commitment to Diversity & Inclusion: We are an inclusive company, and our ambition is to attract, recruit and promote diverse talent. We offer reasonable adjustments to support you. If you require an adjustment to be made during the recruitment process, you're welcome to let us know.