Kids Club Manager

Overlooking the scenic South China Sea, an hour away by ferry from Singapore, Mövenpick  Resort & Spa Bintan Lagoon will introduce Swiss-inspired hospitality to Bintan in celebration of Mövenpick's rich culinary legacy. The resort is set to be the new beach getaway destination for all generations with standout facilities, including 420 rooms & suites, two golf course, three lagoon swimming pools, unique restaurant concepts, a two-storey beach club, spacious event spaces. Wellness will also be an integral part of the resort experience, with a vast wellness and recreation village that will feature a gym, a spa, and Kid Club.

We are seeking an enthusiastic and experienced Kids Club Manager to join our team.  As the Kids Club Manager, you will be responsible for overseeing the daily operations of our children's recreational facility, ensuring a safe, fun, and educational environment for our young guests.

• Lead and supervise a team of childcare professionals, fostering a positive and collaborative work environment
• Develop and implement engaging, age-appropriate activities and programs for children. 
• Ensure strict adherence to all health, safety, and child protection protocols
• Manage the Kids Club budget, including purchasing supplies and equipment
• Maintain accurate records, including attendance, emergency contact information, and incident reports
• Provide exceptional customer service to parents and children, addressing inquiries and concerns promptly and professionally
• Collaborate with other departments to create integrated family-friendly experiences and promotions
• Conduct regular staff training sessions to enhance skills and maintain high-quality service standards
• Monitor and evaluate the effectiveness of programs, making improvements as necessary
• Ensure the Kids Club area is clean, organized, and well-maintained at all time.

• ​​​​​​Fluency in English required; knowledge of other languages is a plus
• High school diploma or equivalent; Bachelor's degree in Early Childhood Education, Recreation Management, or a related field preferred
• Minimum of 3 years of experience in childcare, education, or recreational settings, with at least 1 year in a supervisory role
• Current CPR and First Aid certifications required
• Strong leadership and team management skills
• Excellent communication and interpersonal skills, with the ability to interact effectively with children, parents, and staff
• Creativity and enthusiasm in planning and implementing children's activities
• Demonstrated ability to manage groups of children effectively
• In-depth knowledge of child development principles and best practices in childcare
• Familiarity with local child protection laws and regulations
• Proficiency in Microsoft Office Suite and childcare management software
• Ability to work flexible hours, including weekends and holidays
• Strong organizational and multitasking skills
• Patience, empathy, and a genuine passion for working with children

• Employee benefit card offering discounted rates at Accor hotels worldwide.
• Develop your talent through Accor’s learning programs.
• Opportunity to grow within your property and across the world!
• Ability to contribute to the community and make a difference through our Corporate Social Responsibility and Environmental, Social, and Governance (ESG) activities.