- 全职
- 正式
- RIXOS
- 客房
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Rixos Bab Al Bahr, Ras Al-Khaimah, United Arab Emirates
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REF55272H
Housekeeping Order Taker
Region
Luxury & Lifestyle
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We are far more than the worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities. By joining Accor every chapter of your story is yours to write, and together we can imagine tomorrow’s hospitality.
Rixos Bab Al Bahr is a luxury hotel chain providing a traditional Turkish hospitality in an excellent manner. changing the concept of a real luxury by giving a new meaning of the all-inclusive holiday concept through providing a unique experience.
SALARIES AND BENEFITS
- Competitive Salary
- Duty Meals provided; breakfast/lunch/dinner/midnight meal + coffee breaks
- Vacation tickets /benefits provided by the hotel
- Medical Insurance Provided
- To attend and handle all guest requests received for internal services, as per the hotel standards and procedures.
- To answer and handle calls, wake-up calls and messages, properly using the telephone etiquettes and Rixos standards.
- To ensure that all guests enjoy their stay being offered the finest personal service.To respect the privacy of the guests and the confidentiality of the information.To report any guest comment or complaints.
- To set-up inventory and monitor supplies and other commodities upon guest requests.
- To update the above items’ availability and order requirements in FMC accordingly with prior approval.
- To be aware of and to follow emergency and security procedures.
- To fulfill all administrative tasks, housekeeping office coordination and filing.
- To respect key handling procedures.
- To read and update logbooks.
- To update guest history.
- To keep all equipment clean, areas tidy and well maintained as per the Housekeeping Operations Manual.
- To carry out special projects according to given assignments.
- To attend a daily line up briefing with the Housekeeping team.
- To coordinate with all departments as per guests and operational needs.
- To inform concerned division or department heads whenever a matter is delayed or not solved
- To manage the departmental attendance and rosters in the payroll system and follow up with paymaster for any staff queries.
Minimum 1 year experience required in 5star luxury property on a same or similar role.
Knowledge of Opera and computer literacy compulsory.
Spoken and Written English and Russian languages compulsory.
Laissez votre cœur vous guider dans ce monde où la vie bat plus fort
对于雅高集团来说,多元与包容意味着欢迎每一个人,并尊重他们的差异,我们仅根据素质和技能来优先提供就业和发展机会。我们的目标是提供有意义的就业机会,一个温暖和包容的文化,优秀的工作条件,并促进所有人的发展,包括残疾人士。
在申请时,请不要犹豫告诉我们您可能需要的任何特殊需求,以便我们考虑这些需求。
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