Housekeeping Attendant

Founded in 2000 in Antalya by award-winning Turkish entrepreneur Fettah Tamince, who desired to create cities within cities.

Encapsulating traditional Turkish hospitality, where each Rixos destination is a rich living space where guests and residents can find everything they need, always in carefree atmosphere.

In 2017 Rixos Hotels announces a strategic partnership with Accor Hotels, and in 2022 Rixos becomes part of Ennismore’s “Immersive Resorts” and becomes the backbones of “All Inclusive Collection”.

Brand Network:

Currently 35 hotels (13,000+ rooms) operating and more than 20 hotels (12,000+ rooms) in the pipeline.

With a global presence, Rixos Hotels & Resorts are renowned for providing guests of all ages and interests with the ultimate all-inclusive experience.

With all-inclusive, all-exclusive programming and services, we cater for every member of the family and we are always where our guests want us to be!

What is special about Rixos Service?

A culture of noticing the little things and knowing that the little things have always been the big things!

Are you ready to join our amazing multicultural environment, work in real luxury hotels with ongoing career growth and development opportunities, as well as the most competitive salary and benefits?

Apply now, join Rixos and make a difference in others’ life!

1. Clean the rooms according to identified standards.
2. Sign when taking and handing back keys.
3. Start off by dusting the general area in the lobby.
4. Organize the floor trolleys and procure missing material.
5. Respond to all guest demands related to the rooms and cleaning as quickly and effectively as possible (e.g. extra bed, pillows, towels etc.).
6. Collect the empty plates/glasses/utensils in the rooms and place them on the shelf in front of the elevator.
7. Clean the rooms under assigned to him/her according to the identified standards.
8. Fill in the room status, textile report and amenities report in the maid report
9. Immediately inform by phone the Housekeeping Office of any maintenance and repairs needed in the floors, corridors, offices or room and also inform the Floor Supervisors.
10. Immediately report any room discrepancies.
11. Immediately hand in all lost and found items to the Housekeeping Office.
12. Use and maintain the floor offices and amenities offices in a clean and orderly manner in line with the desired standards.
13. Perform all duties assigned by seniors.
14. Report any rooms that have not been cleaned due to a specific reason to the Office/Floor Supervisor (e.g. DND, cleaning not requested etc.).
15. Must take part in vocational trainings and sign the attendance form.
16. Be familiar with and implement the hotel’s security rules.
17. Make sure that all materials used to make up the rooms are ironed, unsoiled, intact and proper. Otherwise, tie a knot in such items and send them to the laundry.
18. Vacuum the floor corridors and dust the dressers, objects and paintings every morning and in the evening.
19. Regularly vacuum and mop the guest stairs.
20. Start off and end work by vacuuming and mopping the staircases and area in front of the service lifts.
21. Is clean, friendly, and hygienic.
22. Encourage colleagues to be productive by coming up with new ideas.
23. Is a member of the Emergency Response Team.
24. To predict that all activities and to be purchased all equipment and belongings may create disease for the environment, to join all activities which is organized to protect biological diversity and shares the responsibilities, shares the individual responsibilities in order to increase environment knowledge and to carry on necessary trainings. To provide minimum consumption currently used all stuffs and equipment (paper, printed out etc.).
25. To implement necessary warnings and departmental trainings in order to save energy inside the facility. To carry on implementing decisions which were taken for saving energy. To predict effects of environment and efficiency of energy on purchased equipment
26. To implement his responsibilities in order to eliminate and collect waste in a proper way, reduce environmental pollution and harmful effects to the environment.
27.  Carry out all responsibilities related to the quality management systems implemented at the facilities.
28. Carry out all other duties assigned by managers and hotel management not specified in the job description.

• Education: At least a primary school or vocational diploma.
• Experience: Can learn the job in a few months and enhance knowledge in one year.
• Foreign Language: Not expected.
• Courses and Training: Not expected.
• Computer Literacy: Not compulsory.
• Skills: Expected to use the devices and equipment in the related job. Expected to know the standard work routines and general rules. Required to possess certification for the job, if necessary. Is reliable, aware of personal hygiene, in good health to perform the job, can express him/herself well and communicate easily, is presentable, eager to learn and work in this area, has a sense of responsibility, is disciplined, respectful and friendly.

We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.