HK Supervisor

Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.

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We are seeking an experienced and detail-oriented Housekeeping Supervisor to join our team in Baghdad, Iraq. In this role, you will oversee all housekeeping operations, manage a dedicated team of staff members, and ensure the highest standards of cleanliness and organization across all facilities. The successful candidate will demonstrate strong leadership capabilities, operational efficiency, and a commitment to maintaining exceptional service quality.

• Supervise, schedule, and coordinate housekeeping staff to ensure optimal coverage and productivity
• Establish and enforce housekeeping standards, procedures, and quality control measures
• Conduct regular inspections of facilities to verify compliance with cleanliness and safety standards
• Manage inventory of cleaning supplies and equipment; prepare and monitor departmental budgets
• Train, mentor, and evaluate housekeeping staff; conduct performance reviews and address performance issues
• Respond promptly to maintenance requests and coordinate with other departments to resolve facility issues
• Ensure compliance with health, safety, and environmental regulations
• Prepare detailed reports on departmental operations, staffing, and budget utilization
• Foster a positive work environment and support staff development and career growth
• Communicate effectively with management and other departments to address operational needs

• Minimum 3-5 years of experience in housekeeping operations or facility management
• Proven supervisory or team leadership experience
• Strong knowledge of housekeeping standards, cleaning protocols, and best practices
• Excellent organizational and time management skills
• Proficiency in scheduling software and basic computer applications
• Demonstrated ability to manage budgets and control costs
• Strong communication and interpersonal skills
• Problem-solving abilities and attention to detail
• Ability to work flexible hours, including weekends and holidays as needed
• Knowledge of health, safety, and environmental compliance standards
• Preferred: Experience with staff training and development programs
• Preferred: Familiarity with facility management systems and reporting tools