- 全职
- 正式
- SOFITEL
- 餐饮
__jobinformationwidget.freetext.LocationText__
Sofitel Cairo Nile El Gezirah, Cairo, Egypt
__jobinformationwidget.freetext.ExternalReference__
REF117437G
Food & Beverage Guest Relations
Region
Luxury & Lifestyle
- Maintain a strong floor presence across Food & Beverage Restaurants and proactively engage with guests.
- Welcome and interact with guests in a warm, professional, and personalized manner.
- Recognize and follow up on VIP, repeat, and special-occasion guests.
- Proactively identify guest needs and address concerns before they become complaints.
- Ensure guests receive a consistent experience in line with Sofitel standards and the hotel's service philosophy.
- Support VIP dinners, special events, important guest occasions, and other key F&B experiences.
- Build positive relationships with regular and high-value guests.
- Proactively collect guest feedback through direct interaction and approved feedback channels.
- Record guest comments, preferences, suggestions, and complaints accurately.
- Identify recurring guest concerns and communicate them to the relevant Outlet Manager.
- Share important guest feedback during daily briefings and F&B management meetings.
- Prepare regular guest feedback reports highlighting:
Bachelor's in Tourism , or any related Field.
- ( 0-3 ) years experience working in Food & Beverage
- Fluency in English is a must.
- Additional languages are a plus.
- Passion for guest service.
- Excellent written and verbal communication, interpersonal and leadership skills.
.
Rencontrez James, Directeur de la restauration à Londres
对于雅高集团来说,多元与包容意味着欢迎每一个人,并尊重他们的差异,我们仅根据素质和技能来优先提供就业和发展机会。我们的目标是提供有意义的就业机会,一个温暖和包容的文化,优秀的工作条件,并促进所有人的发展,包括残疾人士。
在申请时,请不要犹豫告诉我们您可能需要的任何特殊需求,以便我们考虑这些需求。
相关职位
薪水
地点
FAIRMONT NEW ORLEANS, New Orleans, United States
Experience Level
Entry Level
工作时间安排
全职
Brands
FAIRMONT
工作类型
正式
Locations
New Orleans
工作类别
餐饮
描述
The Third Measure Bartender is responsible for preparing and serving cocktails, spirits, wine, beer, and non-alcoholic beverages while providing knowledgeable, personalized, and attentive service. The
参考
d0041413-f4e0-4457-98ff-c56602db17bb
到期日
01/01/0001
薪水
地点
FAIRMONT NEW ORLEANS, New Orleans, United States
Experience Level
Entry Level
工作时间安排
全职
Brands
FAIRMONT
工作类型
正式
Locations
New Orleans
工作类别
餐饮
描述
Consistently offer professional, friendly and proactive guest service while supporting fellow Colleagues Operate an industrial dishwasher Ensure the kitchen Colleagues have the dishes/silverware requi
参考
532f9102-29c1-42a7-b1e3-f1e4b0bb28a4
到期日
01/01/0001
薪水
地点
FAIRMONT NEW ORLEANS, New Orleans, United States
Experience Level
Entry Level
工作时间安排
全职
Brands
FAIRMONT
工作类型
正式
Locations
New Orleans
工作类别
餐饮
描述
Replenish and maintain mini bar inventory in guest rooms according to hotel standards and established par levels Accurately record consumed items and ensure proper posting of charges to guest account
参考
6eb2b572-4773-4bb9-b2b7-7f5380d6ddc1
到期日
01/01/0001
薪水
地点
Fairmont Banff Springs, Banff, Canada
Experience Level
Mid-Senior Level
工作时间安排
全职
Brands
ACCOR
工作类型
正式
Locations
Banff
工作类别
餐饮
描述
As the In-Room Dining Manager, you will lead one of the most personalized luxury dining experiences within Fairmont Banff Springs, ensuring every guest interaction reflects the exceptional service, el
参考
d90c722a-aaa1-4854-bb81-24901ff72c81
到期日
01/01/0001
薪水
地点
FAIRMONT NEW ORLEANS, New Orleans, United States
Experience Level
Entry Level
工作时间安排
全职
Brands
FAIRMONT
工作类型
正式
Locations
New Orleans
工作类别
餐饮
描述
Take ownership of an assigned kitchen station and ensure it is fully prepared, organized, stocked, and operational for each service period. Lead the execution of assigned menu items and culinary produ
参考
b2c7310b-4002-470c-834e-be045455bcfe
到期日
01/01/0001
薪水
地点
FAIRMONT NEW ORLEANS, New Orleans, United States
Experience Level
Entry Level
工作时间安排
全职
Brands
FAIRMONT
工作类型
正式
Locations
New Orleans
工作类别
餐饮
描述
The Cook position may be assigned as Cook I, Cook II, or Cook III based on the candidate's experience, demonstrated culinary skills, qualifications, and operational needs of the hotel. Placement level
参考
b4b556c8-8897-43f4-8379-f4254c5fc773
到期日
01/01/0001
薪水
地点
FAIRMONT NEW ORLEANS, New Orleans, United States
Experience Level
Entry Level
工作时间安排
全职
Brands
FAIRMONT
工作类型
正式
Locations
New Orleans
工作类别
餐饮
描述
Consistently provide warm, professional, friendly, and engaging service in accordance with Fairmont and The Café by Chef Emeril standards. Create welcoming and memorable guest experiences by anticipat
参考
122d5422-ad20-4984-b630-6ade26c4c073
到期日
01/01/0001
薪水
地点
FAIRMONT NEW ORLEANS, New Orleans, United States
Experience Level
Entry Level
工作时间安排
全职
Brands
FAIRMONT
工作类型
正式
Locations
New Orleans
工作类别
餐饮
描述
The Third Measure Barback is responsible for supporting the cocktail bar and beverage operation by maintaining cleanliness, organization, inventory, preparation, and operational readiness. Working clo
参考
6ed06178-a6ff-47e0-b845-ec3ba8e8ff7c
到期日
01/01/0001
薪水
地点
FAIRMONT NEW ORLEANS, New Orleans, United States
Experience Level
Entry Level
工作时间安排
全职
Brands
FAIRMONT
工作类型
正式
Locations
New Orleans
工作类别
餐饮
描述
Provide professional, attentive, and personalized food and beverage service during banquet events and catered functions Set up, maintain, and break down banquet event spaces according to event orders
参考
23684d69-3824-4cf1-84d8-5415815d750b
到期日
01/01/0001
薪水
地点
FAIRMONT NEW ORLEANS, New Orleans, United States
Experience Level
Entry Level
工作时间安排
全职
Brands
FAIRMONT
工作类型
正式
Locations
New Orleans
工作类别
财务
描述
Receive, inspect, and verify incoming shipments, deliveries, and inventory for accuracy and quality Match received products against purchase orders, invoices, and delivery documentation Identify and
参考
f8c6cefb-4783-4095-b06e-6b27d4a5d91c
到期日
01/01/0001