- 全职
- 正式
- MERCURE
- 餐饮
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Mercure Salisbury White Hart Hotel & Apartments, Salisbury, United Kingdom
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REF105966K
Food & Beverage Assistant for Christmas Season
Region
Europe and North Africa
Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.
Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.
An F&B Assistant at Accor is responsible for delivering excellent food and beverage service to guests while maintaining high hospitality standards in restaurants, bars, cafés, banquets, or hotel dining outlets. The role focuses on guest satisfaction, teamwork, hygiene, and smooth daily operations.
Key Responsibilities
- Welcome guests warmly and provide professional service
- Take and serve food and beverage orders efficiently
- Prepare tables and service stations before opening
- Maintain knowledge of menus, beverages, and daily specials
- Ensure cleanliness and hygiene standards are followed
- Handle guest requests and resolve complaints politely
- Support opening and closing procedures
- Process bills and payments accurately
- Restock supplies and maintain inventory standards
- Follow health, safety, HACCP, and hotel policies at all time
- Strong communication and customer service skills
- Friendly and positive attitude
- Ability to work in a fast-paced environment
- Teamwork and multitasking abilities
- Professional grooming and presentation
- Attention to detail and guest satisfaction focus
- Previous hospitality experience preferred but not always required
- Discounted hotel stays worldwide for employees
- Friends & family hotel discounts
- Reduced prices at Accor restaurants and bars
- Training and career development through Accor Academy
- Opportunities for international transfers and career growth
- Recognition and reward programs like the Bernaches Awards
- Wellness and healthcare support programs
- Gym/sports partnerships and wellbeing initiatives
- Inclusive and multicultural work environment
- Employee feedback and engagement programs
- Access to ALL Heartists® benefits with travel, wellness, and lifestyle partners
Rencontrez James, Directeur de la restauration à Londres
对于雅高集团来说,多元与包容意味着欢迎每一个人,并尊重他们的差异,我们仅根据素质和技能来优先提供就业和发展机会。我们的目标是提供有意义的就业机会,一个温暖和包容的文化,优秀的工作条件,并促进所有人的发展,包括残疾人士。
在申请时,请不要犹豫告诉我们您可能需要的任何特殊需求,以便我们考虑这些需求。
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