__vacancyopjusttionswidget.opt-Job Schedule__ 全职

__vacancyopjusttionswidget.opt-Job type__ 正式

__vacancyopjusttionswidget.opt-Brands__ MOVENPICK

__vacancyopjusttionswidget.opt-Job Category__ 客房

Job Description

Prepares daily scheduling and briefing of staff reporting to him/her
Attends daily briefing with the Senior Executive Housekeeper and Housekeeping Manager
Supervise and train all Housekeeping staff reporting to him/her
Conducts regular inspection of all areas of responsibility to make sure instructions are carried out, comes up with expected results and ensures accepted standard of cleanliness, maintenance and sanitation.
Inspect rooms daily and special attention to VIP arrivals as well as In house guests. Submit daily report to Housekeeping Manager
Maintains discipline and high morale among staff. Correct mistakes or inadequacies of the same and recommend disciplinary action to the Housekeeping Manager.
Monitors staff performance and reflect comments in the performance-tracking sheet. Evaluates staff on probation and staff on a yearly basis.
Provides friendly and helpful assistance to all personnel assigned to him/her and sees to it that they carry out their duties and responsibilities properly.
Promptly reports to the Room Coordinator or Engineering department any problem or defects in his/her area for proper action
Attends to complaints and requests concerning area of responsibility and takes corrective action.
Immediately reports any of loss or damage to hotel property, as well as unusual incidents occurring in his/her shift to the Housekeeping Manager.
Trains staff of the proper use of all cleaning solutions and machines
Ensures the cleanliness and maintenance of all cleaning tools/machines and record defects/breakdown of the same.
Monitors usage of all cleaning supplies to avoid wastage and cut on unnecessary expenses
Ensures that staff follows correct safety procedures.
Checks staff for proper grooming, clean uniforms and use of nametags while on duty. See to it that they abide by the rules and regulations of the hotel and follows emergency procedures as the need arises.
Records daily activities and events, complaints/problems encountered, unfinished assignments for follow up and other abnormal activities encountered during her shift.
In charge of taking full responsibility of the stocks and linen on assigned pantry floor. Order from Housekeeping guest amenities for room attendants and ensure enough stocks are enough for their supply within the day. Conduct monthly and weekly inventory of stocks at assigned pantry area.
Submit required daily and monthly reports

Qualifications

Good oral proficiency in English language
Minimum 2 years of experience in a similar capacity
Ability to speak other languages and basic understanding of local languages will be an advantage
Strong leadership, interpersonal and training skills
Results and service oriented with an eye for details
Ability to multi-task, work well in stressful & high-pressure situations
A team player & builder
A motivator & self-starter
Well-presented and professionally groomed at all times

对于雅高集团来说，多元与包容意味着欢迎每一个人，并尊重他们的差异，我们仅根据素质和技能来优先提供就业和发展机会。我们的目标是提供有意义的就业机会，一个温暖和包容的文化，优秀的工作条件，并促进所有人的发展，包括残疾人士。

在申请时，请不要犹豫告诉我们您可能需要的任何特殊需求，以便我们考虑这些需求。

List #1

Careers at Accor

Careers at Accor

Floor Supervisor