Executive Assistant to GM

We are looking for a Executive Assistant to the General Manager to join the re-opening of the famed Delano Miami Beach.

Set to open its doors in 2025, Delano Miami Beach will fuse historic charm with contemporary luxury, reflecting a reimagined experience that pays homage to the original visionary concept. Comprising 170 rooms and distinct food and beverage concepts, the hotel will preserve its iconic walk-in pool and, in addition, unveil a new pool on an amenity deck, offering breathtaking views of the ocean. Delano Miami Beach will act as the brand’s flagship location, re-establishing Delano as a trailblazer in luxury lifestyle hospitality.  Ennismore, in partnership with Cain International (the owners of Delano Miami Beach as well as partner in the Delano brand), are currently undertaking a significant renovation and redevelopment of the iconic Delano hotel with an aim to open its doors again ahead of the 2025 winter high season.

The Executive Assistant to the General Manager carries out administrative work on behalf of the General Manager (GM), ensuring all administrative tasks are organized, completed timely to ensure the GM maximizes their time on strategic duties.

What you'll do... 

• Act as the first point of contact for the GM, intaking all correspondence through email, calls, chats, etc.
• Manage and maintain the GM's calendar.  Organize meetings, events and outings on behalf of the GM.
• Book and arrange travel, transport and accommodation for the GM.
• Submitting and processing expense reports for the GM.
• Keeping the GM, Executive Committee and hotel as a whole informed of key tasks and upcoming deadlines.
• Assist with and coordinate operations, including attending, minuting, and sending follow-up actions for necessary calls and projects. 
• Creating, editing and proofing presentations, reports and general correspondence in PowerPoint, Excel, Word and Outlook.
• Represent the GM and the Delano Miami Beach in a respectful manner - maintain a close relationship with all vendors and stakeholders.
• Assure discreet handling of all business matters.
• Working closely with all departments, head office support teams, and hotel stakeholders on tasks and various projects necessary for the GM.
• Perform other duties, as directed and as required. 
• We recognize we are in the hospitality industry and that may require us to provide lateral service. We will on occasion call for everyone on the team to on a routine basis perform various related tasks as needed in the spirit of providing exceptional service. 

What we're looking for...

• At least 3 years of experience as an executive assistant or similar, preferably in a luxury hotel or hospitality environment.
• Ability to maintain excellent relationships with all team members and maintain confidentiality at all times.  You always exercise discretion.
• Must possess strong analytical and interpersonal skills; Ability to manage schedules, coordinate travel and office administration.
• You know hospitality and understand operations, processes, and demands.
• You’re a great communicator – both verbally and written – and a great listener
• Proficient in using Microsoft Office Suite systems such as Word, Excel, Power Point, Outlook and Teams.
• Ability to multitask, work in a fast-paced environment, and have great attention to detail.
• Ability to work independently and collaborate with others to promote a teamwork environment.
• You learn fast, with a growth mindset, and willing to do things differently and try (almost) everything once.
• You exhibit a professional attitude, diplomacy and an ability to handle difficult situations.
• You are humble and kind; You think big and encourage your team to believe.
• You are highly responsible, reliable and ethical. A reputation for honesty and integrity.

What’s in it for you…

• The opportunity to join an innovative, fast-growing, international group that’s committed to not just building new hotels but building a global brand.
• The chance to challenge the norm and work in an environment that is both creative and rewarding.
• Become part of a team that’s very passionate about creating great hospitality experiences and exploring new locations at every opportunity.
• A competitive package and plenty of opportunity for development.

Delano is part of the Lifestyle Collective of Ennismore.  Ennismore is a creative hospitality company with a global collective of entrepreneurial and founder-built brands with purpose at their heart.  Ennismore and Accor entered a joint venture in 2021, creating a new autonomous entity and the world’s fastest-growing lifestyle and leisure hospitality company.