Content Coordinator

Who We Are:

Join the team at Fairmont Banff Springs. Set in one of Western Canada’s most spectacular alpine destinations, Banff offers a unique community of hospitality enthusiasts, outdoor adventure seekers, artists, entertainers, and families alike. It's the perfect work/life combination.

This Content Coordinator will help communicate the Fairmont Banff Springs brand through
compelling storytelling and audience engagement across digital and print channels.

Competitive Salary: $54,000-$56,000 gross annually, based on previous experience & education

Job Duties Include:

Reporting to the Senior Marketing Manager, responsibilities and essential job functions include
but are not limited to the following:

• Contribute to running the Fairmont Banff Springs social media accounts through creative
content creation, posting and channel moderation
• Conceptualize, plan, and pitch creative content ideas aligned with brand, campaign, and business objectives
• Capture, edit and produce polished visual assets including short-form video and photography
• Stay up to date on digital trends, social media best practices, and emerging content formats
• Assist with the planning and execution of photo/video shoots including pre and postproduction
• Support marketing events by capturing real-time content during activations, launches, and experiences
• Contribute to strategic planning sessions with ideas and research
• F&B Menu Management
o Coordinate the design, updates, and production of all Food & Beverage menus (print)
o Ensure accuracy of menu content, including pricing, descriptions, spelling, and regulatory requirements
• Support in creating brand aligned collateral and presentations
• Other duties as assigned
 

Your Skills & Qualifications:

• Relevant experience in content creation, photography, videography, or a related role
• Proven ability to create engaging video and photo content for digital platforms
• Highly motivated self-starter capable of delivering on a diverse range of projects, often
involving tight deadlines and competing priorities
• Proficiency in Adobe Creative Suite and MS Office (Word, Excel, PowerPoint)
• Ability to work well under pressure and manage priorities
• Strong organizational skills with the ability to manage multiple projects simultaneously
• Team player with excellent communication and collaboration skills
• Knowledge of social media analytics and performance optimization
• Experience in digital marketing, communications or social media an asset

Job Perks & Benefits:

• Subsidized staff accommodation provided on-site for full time status employees
• One complimentary meal per shift in our staff cafeteria (additional meals can be purchased for $8/meal)
• Comprehensive benefits package (Medical, Vision & Dental) including extended benefits like; Mental Health, Orthodontics, Fertility Drugs and Gender Affirmation for full time permanent status employees
• Defined Contribution Pension Plan with employer matching up to 5% of annual earnings for full time permanent status employees
• Employee travel program with discounts on room rates as well as on food & beverage at Fairmont & Accor properties world-wide
• Access to the Mountain Explorer Travel Program – exclusive room rates for colleagues, which includes 50% off all food & beverage when staying at Fairmont Resorts in Lake Louise, Jasper & Whistler
• Discounts while using our resort’s Food & Beverage Outlets, Fitness Centre, Spa and Fairmont Banff Springs Golf Courses

Visa Requirements: Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.

APPLY TODAY: Whether you're just launching your career or looking for a new adventure, we invite you to visit www.banffspringsjobs.com to learn more about Fairmont Banff Springs and the extraordinary opportunities that exist within our resort!

We encourage you to let us know if you require any accommodations through the application/recruitment process, and we will work with you to meet your needs. Persons who anticipate needing accommodations for any part of the application or interview process may contact, in confidence: bsh.careers@fairmont.com