AV Assistant Manager

Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.

Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.

TV Systems Management: Manage all hotel television systems, including installation, 
configuration, troubleshooting, preventive maintenance, upgrades, and replacement of 
TV sets. Maintain related inventory and store control. 
 Door Lock Systems Management: Manage all electronic door lock systems, including 
installation, programming, configuration, troubleshooting, and maintenance. Control 
stock and spare parts inventory. 
CCTV Systems Management: Supervise all CCTV systems, cameras, recording 
equipment, installation, configuration, monitoring support, and maintenance. Manage 
inventory and storage of CCTV equipment. 
Sound Systems & Meeting Room Technology: Manage sound systems, meeting room 
AV equipment, multimedia systems, projectors, displays, microphones, and 
conferencing solutions including installation, configuration, maintenance, and inventory 
control. 
Operational Support: Provide day-to-day support to hotel operations for all assigned 
AV, security, and guest technology services, ensuring high availability and service 
quality. 
Coordination & Project Management: Coordinate with Engineering, Rooms Division, 
Security, Procurement, Finance, and other departments to gather requirements, execute 
installations, upgrades, and service improvements. 
Inventory & Store Management: Manage all AV-related inventories, spare parts, 
assets, and storekeeper activities. Ensure accurate stock records, asset tracking, and 
replenishment planning. 
Vendor & Third-Party Management: Coordinate and manage third-party suppliers, 
contractors, and service providers to ensure timely maintenance, support, warranties, 
and service delivery. 
Maintenance & Compliance: Ensure preventive and corrective maintenance is 
completed on time and in line with hotel standards and manufacturer 
recommendations. 

 AV and multimedia systems administration 
 TV and IPTV systems 
 Electronic door lock systems 
 CCTV and surveillance technologies 
 Inventory and asset management 
 Vendor and contractor management 
 Problem-solving and troubleshooting 
 Communication and coordination skills 
 Customer service orientation 
Project coordination and documentation 

he AV Assistant Manager is responsible for managing, supporting, 
maintaining, installing, configuring, and controlling all Audio Visual and related technology 
systems across Sofitel Madina. The role ensures uninterrupted hotel operations, proper 
inventory management, vendor coordination, and effective collaboration with all concerned 
departments.
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.