- Integral
- Permanente
- PULLMAN
- Governança
__jobinformationwidget.freetext.LocationText__
Pullman Zamzam Madina, Madinah, Saudi Arabia
__jobinformationwidget.freetext.ExternalReference__
REF47129D
Welcomer - Saudi Only
Region
MEA SPAC
What is in it for you:
- ALL Heartist benefit card offering discounted rates in Accor worldwide
- Learning programs through our Academies and the opportunity to earn qualifications while you work
- Opportunity to develop your talent and grow within your property and across the world!
- Ability to make a difference in the local community through our Corporate Social Responsibility activities, like Planet 21
Your team and working environment:
Pullman Hotels & Resorts showcase a unique Pullman Journey, enriched with the amaze of spiritual sensory experiences, in the blissful sanctuary Madinah al Munawarah, at threshold of the grandiose Prophet Mohamed (PBUH) Mosque. This new 5-star hotel is a few minutes' walk to Al-Masjid an-Nabawi, where visitors can pray in the Holy Rawdah. This central, green-carpeted area, known as one of the gardens of Paradise, lies between the Minbar of Prophet Mohamed (PBUH) and His Blessed House.
Unfolding 5-star upscale luxury services, 836 rooms & suites, 4 unique restaurants, and a complimentary indoor parking, Pullman Zamzam Madina Hotel ensures a seamless Journey. Quba Mosque, Uhud Mountain, etc. rest within 15 minutes on the wheels. Al Madinah, 'City of the Prophet' in the Hejaz region, is the second holiest site in Islam and comprises Al Haram Al Nabawi, a place for prayer and Daawah. Madinah boasts traditional old markets standing alongside the most modern shopping malls.
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
- Grooming/Attitude: The welcomer will keep at all times a perfect grooming (uniform, tag, make up, tidy hair…).
- Greeting/Attitude: Always keep a smile on. A positive attitude is a must for all welcomers.
- Follow up: The welcomer will act quickly and efficiently, following the instructions received by her/his supervisor.
- Organization: She/he will ensure that her/his section is perfectly tidy at all times, that the stationary used for the operations is refilled as often as required and that the circuits of operations are followed strictly.
- C/I & C/O: The welcomer will ensure that all C/I and C/O are made in line with the standards established. She/he will be especially attentive on the audit, immigration & guest history issues. She/he will then ensure that the operations handled by her/his own are fully completed and correct.
- Communication: She/he will be attentive to all information received during the different briefings: daily morning Supervisor briefing, FO handover briefing (for afternoon shift) & Front Desk Committee. She/he will be active and dynamic in participating in these different discussion opportunities. During his/her shift, she/he will report quickly any problem or question to her/his supervisor. The welcomer will read the reception logbook at the beginning of shift, follow up and keep it updated during his/her shift.
- Immigration records: The welcomer will ensure that all the guests who checked in during her/his shift are fully recorded the same day on the accurate immigration reports (CID as per UAE law).
- Executive Bookings & VIP: The welcomer will be attentive that each VIP guest or Executive floor booking is guided quickly to the 22nd Floor to benefit from all perks of the executive floor.
- Guest requests follow up: The welcomer will be ready to help the guest with any request.
- Handover: At end of shift, the welcomer will clear her/his station and do a full and detailed handover with the following shift. She/he will check in details that her/his cashier report is correct, with all the backups attached.
- Selling / Up-selling: The welcomer will take every opportunity to sell the hotel facilities and services to the guests.
- Privacy: The welcomer will be attentive to respect the privacy/confidentiality of all the hotel patrons.
- Security: The welcomer has to know her/his duties & responsibility in the eventuality of fire.
- To ensure that all the standards and procedures established are followed strictly.
Deixe seu coração guiá-lo em um mundo onde a vida pulsa com paixão.
Diversidade & Inclusão para a Accor
significa acolher cada um e respeitar suas diferenças, priorizando apenas
qualidades e habilidades na ampliação de oportunidades de emprego e
desenvolvimento. Nossa ambição é proporcionar emprego com propósito, e uma
cultura acolhedora, excelentes condições de trabalho e promover o
desenvolvimento de todas as pessoas, incluindo as pessoas com deficiência. Não
hesite em nos informar de quaisquer necessidades específicas que possa ter para
que possamos levá-las em consideração.
Related jobs
Salário
Localização
Hotel St Moritz Queenstown - MGallery Collection, Queenstown, New Zealand
Experience Level
Entry Level
Jornada de Trabalho
Meio Período
Brands
ACCOR
Tipo de Contrato
Permanente
Locations
Queenstown
Áreas
Governança
Descrição
A wonderful opportunity to deliver service from the heart.This is a very hands on role with training provided. Your shifts will include the cleaning of guest rooms to the expected standard of an upsca
Referência
e71db9a5-8560-44d8-a967-74a16e68bacb
Data de validade
01/01/0001
Salário
Localização
Raffles The Palm Dubai, Dubai, United Arab Emirates
Experience Level
Mid-Senior Level
Jornada de Trabalho
Integral
Brands
RAFFLES
Tipo de Contrato
Permanente
Locations
Dubai
Áreas
Governança
Descrição
Manage and supervise all tasks of his/her staff to ensure maximum guest satisfaction through personal recognition & prompt cordial attention from arrival through departureManage and supervise the loun
Referência
2b404490-ceaa-4224-8cca-75dd1cc4a20e
Data de validade
01/01/0001
Salário
Localização
Mövenpick Hotel Wellington, Wellington, New Zealand
Experience Level
Mid-Senior Level
Jornada de Trabalho
Integral
Brands
MOVENPICK
Tipo de Contrato
Permanente
Locations
Wellington
Áreas
Governança
Descrição
Reporting to the Night Manager, you will be responsible for general Front Office and Night Audit duties including maintaining guest accounts, posting charges, reconciling payments and generating daily
Referência
f927e8ff-6ae3-4164-b587-11bf331b22e2
Data de validade
01/01/0001
Salário
Localização
Novotel Melbourne Central, Melbourne, Australia
Experience Level
Entry Level
Jornada de Trabalho
Integral
Brands
ACCOR
Tipo de Contrato
Permanente
Locations
Melbourne
Áreas
Governança
Descrição
Our HotelLocated in the centre of Melbourne’s CBD, Novotel and Ibis Melbourne Central is a dual brand hotel boasting 473 accommodation rooms & suites. What is in it for you?Employee benefit card of
Referência
4bbe7c86-df0e-4e45-8aa7-0541b95e1ade
Data de validade
01/01/0001
Salário
Localização
Sofitel Gold Coast Broadbeach, Broadbeach, Australia
Experience Level
Entry Level
Jornada de Trabalho
Meio Período
Brands
SOFITEL
Tipo de Contrato
Permanente
Locations
Broadbeach
Áreas
Governança
Descrição
Sofitel Gold Coast, Broadbeach Thrive in an environment where care and kindness are at the heart of everything we do. With us, you can take pride in being part of a wider global team leading the way i
Referência
6b3fd0ff-06b9-4978-baf7-a43cc92f475e
Data de validade
01/01/0001
Salário
Localização
Hotel Chadstone Melbourne - MGallery Collection, Chadstone, Australia
Experience Level
Entry Level
Jornada de Trabalho
Meio Período
Brands
M GALLERY
Tipo de Contrato
Permanente
Locations
Chadstone
Áreas
Governança
Descrição
What we're looking for…We are currently recruiting for part-time Room Attendants.We are looking for people who have the passion and willingness to actively contribute to the finished product and enjoy
Referência
8aded331-e085-400a-baee-f7617cca89cf
Data de validade
01/01/0001
Salário
Localização
Hotel St Moritz Queenstown - MGallery Collection, Queenstown, New Zealand
Experience Level
Entry Level
Jornada de Trabalho
Meio Período
Brands
ACCOR
Tipo de Contrato
Permanente
Locations
Queenstown
Áreas
Governança
Descrição
Welcome guests and ensure to impact all touch points of the Guest Journey, including research pre arrival Provide efficient, friendly and professional service to all guests.Take initiative to ensure t
Referência
7189c64d-b0ea-4d0c-8a70-07d22f6de092
Data de validade
01/01/0001
Salário
Localização
Fairmont Hotel Vancouver, Vancouver, Canada
Experience Level
Mid-Senior Level
Jornada de Trabalho
Integral
Brands
FAIRMONT
Tipo de Contrato
Permanente
Locations
Vancouver
Áreas
Governança
Descrição
Fairmont Gold ManagerAt Fairmont Hotel Vancouver, our exclusive lifestyle hotel floor, Fairmont Gold, is a privileged hotel-within-a-hotel experience featuring 51 newly renovated guest rooms and our e
Referência
a9189176-ea1e-4636-b618-01a17c5633cc
Data de validade
01/01/0001
Salário
Localização
Novotel Melbourne Central, Melbourne, Australia
Experience Level
Entry Level
Jornada de Trabalho
Meio Período
Brands
ACCOR
Tipo de Contrato
Permanente
Locations
Melbourne
Áreas
Governança
Descrição
Guest Service AgentOur HotelLocated in the centre of Melbourne’s CBD, Novotel and Ibis Melbourne Central is a dual brand hotel boasting 473 accommodation rooms & suites. What is in it for you?Emplo
Referência
19bc21f9-af62-4033-9cfd-49a08c8d4031
Data de validade
01/01/0001
Salário
Localização
Claremont Club & Spa - A Fairmont Hotel, Berkeley, United States
Experience Level
Mid-Senior Level
Jornada de Trabalho
Integral
Brands
FAIRMONT
Tipo de Contrato
Permanente
Locations
Berkeley
Áreas
Governança
Descrição
This position focuses on customer service and builds partnerships with other departments to ensure that guests’ needs are attended to promptly. To respond to situations and activities at the Front Des
Referência
7e566394-1157-41b0-abb8-e5304ad142aa
Data de validade
01/01/0001