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RIXOS BEACH CLUB QETAIFAN ISLAND, Lusail, Qatar

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REF58048X

VIP Hostess

Region

Luxury & Lifestyle


Company Description

Rixos Premium Qetaifan Island North

Rixos Premium Qetaifan Island North comprises a 345-key hotel, along with a souq encompassing 11,000sqm of leasing space, a beach club, a theme park, and a waterpark. The resort boasts panoramic views of the Arabian Gulf. Rixos plans to provide a platform for showcasing Qatar as a tourism destination. One of the country’s biggest draws will be Qetaifan Island North’s Meryal Waterpark attraction. The Rig 1938 is the world’s highest tower of its kind, reaching 82 metres.


Job Description

VIP Hostess

A VIP Hostess is responsible for providing exceptional service to high-profile guests, ensuring a seamless and exclusive experience. This role involves greeting VIP clients, managing reservations, coordinating table service, and ensuring that guests receive personalized attention in a luxurious setting.

  • Welcome and escort VIP guests to their reserved areas, ensuring a warm and professional greeting.
  • Build strong relationships with VIP clients, remembering their preferences and special requests.
  • Ensure all VIP guests receive personalized, top-tier service throughout their visit.
  • Maintain a high level of discretion and confidentiality when dealing with high-profile guests.
  • Handle VIP bookings, reservations, and guest lists efficiently.
  • Coordinate with the waiter/ waitress, bartenders, and security to ensure smooth VIP service.
  • Oversee table assignments, bottle service arrangements, and seating plans for optimal guest experience.
  • Anticipate guest needs and proactively resolve any issues or concerns.
  • Represent the venue’s brand with elegance, professionalism, and exceptional hospitality.
  • Assist in marketing and networking efforts to attract and retain VIP clientele.

Qualifications

  • Previous experience as a VIP Hostess, Guest Relations Associate, or in a high-end hospitality role.
  • Strong customer service and interpersonal skills.
  • Knowledge of beach club operations, luxury hospitality, and high-end beverage service.
  • Excellent communication and organizational abilities.
  • Ability to handle high-pressure situations with grace and professionalism.
  • Well-groomed and polished appearance in line with luxury brand standards.
  • Multilingual skills (Russian language will be an advantage).

Diversidade & Inclusão para a Accor significa acolher cada um e respeitar suas diferenças, priorizando apenas qualidades e habilidades na ampliação de oportunidades de emprego e desenvolvimento. Nossa ambição é proporcionar emprego com propósito, e uma cultura acolhedora, excelentes condições de trabalho e promover o desenvolvimento de todas as pessoas, incluindo as pessoas com deficiência. Não hesite em nos informar de quaisquer necessidades específicas que possa ter para que possamos levá-las em consideração.

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