Vice-President Operations for Pacific, Sofitel, MGallery & Emblems (M/F/X)

We are a collection of 4 exclusive Luxury brands: Sofitel, Sofitel Legend and MGallery, Emblems across 50 countries, unlocking unique memorable moments in connection with the local destination.

Our signature:

All our Talents express themselves with authenticity, playfulness in a diverse and inclusive environment, have the ability to surprise our customers with crafting exceptional tailor made experiences and go the extra mile every day, while embracing local culture.

Join our Maison to strive for Excellence. It  is a place where you live your purpose!

Vice-President Operations for Pacific, Sofitel, MGallery & Emblems (M/F/X)

What we offer

Bring passion and dedication to excellence, and we will recognise your contribution with a variety of benefits, rewards and development opportunities. We also offer a range of wellbeing initiatives, including apps with content to help you feel at your best. Join us, and you can thrive as an individual as well as being part of a supportive and inclusive team.

A career that lets your passion shine

You will be in charge of managing the Sofitel, MGallery & Emblems hotels in Australia, New-Zealand and Fiji, which represents today over 20 hotels (over 4,500 rooms) to achieve the company’s objectives in terms of operational excellence, financial targets, talent management and ESG leadership.

You will be an Ambassador for Sofitel, MGallery & Emblems brands in the Pacific region and will report to our SVP Operations Asia Pacific, based in Singapore.  In this role, you will represent La Maison in different forums, to develop visibility, notariety and results for our brands.

You will be an active participant in the development of new Sofitel, MGallery & Emblems projects in the Pacific region, and renewal of existing hotels.

Here are the main missions you will be performing:

• Maintain corporate relationships with owners, owning companies, investors, asset managers and hospitality advisors.

• Establish Financial, Reputation and Compliance goals of the hotels and provide regular reporting on performance. Ensure performance goals and plans are in place for each hotel to achieve the annual budget targets. Conduct regular reviews with GMs to ensure KPI achievement.

• Develop and implement business strategy planning to reflect the short, medium- and long-term business goals of La Maison Sofitel, MGallery & Emblems in the areas of Network Growth, Hotel Results, Fees, People, ESG supported by the mobilisation of the regional central ressource functions.

• Oversee operational strategic project development process from conception, implementation and delivery.

• Accompany and support the Business Development Strategy for the region, including sourcing and actively supporting new hotel developments, renewal of existing agreements as part of the lifecycle management process, including as needed the property improvement planning.

• Represent La Maison Sofitel, MGallery & Emblems at regional events and industry advisory groups, develop partnerships and visibility in accordance with the objectives of each brand in the region.

What you will bring to the role

• You are a leader with a track record of at least 5 years in hospitality operations on a regional role in Pacific and at least 10 years of experience as hotel General Manager in the Pacific region.
• You are able to manage complexity and operate with a high level of autonomy.
• You are inspiring and Motivating Leadership, Collaborative, Results Driven and Organized, with a strong commercial & financial acumen.

Apply Now

Let you passion shine, visit careers.accor.com

Our Culture

At Accor, we are committed to diversity. Each individual, each personality, and each experience has its place to grow and make us grow collectively. Everything we do, we do with heart. We are creators of emotions, professionals of the human experience, open to others and the world around us. 

• Our culture is inclusive. We value the richness of the 120 nationalities, the different backgrounds, the different stories that make up our company. 

• We care for the world around us: our teams, our customers, our establishments, our environment are at the heart of our concerns. Our mission is human, essential: to bring cultures together, to open windows on the world, to provide unforgettable experiences, day after day. 

• All our heartists are talents in the making, they are the future of our group and our hotels. Helping them grow professionally and develop personally according to their wishes and ambitions is our priority. 

• Together, we imagine your future. Our group is large, with many opportunities, and the experiences are infinite. 

• We dare to question the status quo. We challenge ourselves to always do better. We take risks, we dream the impossible and make it possible. 

• Hospitality is teamwork, and we are stronger together. We believe in caring, we respect our differences and value all voices. We work as a team, saying what we do and doing what we say.