Turndown Attendant

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We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/

We are seeking an energetic Housekeeping Turndown Attendant to join our dedicated Housekeeping Team at Pullman Sydney Olympic Park. This role involves working from 5:30 PM to 8:30 PM, seven days a week.

As a Turndown Attendant, you will be responsible for preparing guest rooms for the evening, ensuring they are clean, tidy, and beautifully presented. We are looking for individuals who go the extra mile to create a welcoming and memorable experience for our guests.

Successful applicants will be required to:

• Perform turndown service in assigned guest rooms, ensuring they are perfectly presented to hotel standards.
• Refresh and tidy rooms by replenishing amenities, adjusting linens, and creating a welcoming evening ambiance.
• Report any maintenance issues, repair needs, or missing items as per procedure.
• Ensure housekeeping trolleys and storage areas are clean, organised, and well-stocked.
• Assist with deep cleaning duties as required.
• Follow proper procedures for handling lost property items.
• Use amenities, chemicals, and equipment safely and in compliance with WHS standards.
• Support the housekeeping team with additional duties as needed.

To be successful in this role, you will have:

• Previous housekeeping experience (preferred)
• Flexibility to work across a 7-day roster
• Excellent attention to detail
• Strong time management and multitasking skills
• Effective communication skills
• The ability to work independently
• Knowledge of hospitality standards
• A polite and professional demeanour
• A good understanding of guest preferences and expectations

At Accor, creating exceptional guest experiences is an obsession. Everything we do, we do to ensure our guests Feel Welcome and Feel Valued. With over 4,000 properties across 90 countries, we are a true international brand.