Trainee, Guest Services

HOTEL OVERVIEW

Strategically located in the heart of Singapore’s shopping, dining and entertainment districts and with the City Hall and Esplanade Mass Rapid Transit (MRT) train stations and other major transportation nodes at its doorstep, Fairmont Singapore and Swissôtel The Stamford are the gateway to explore Singapore’s landscapes at your convenience. With a total of 2,030 well-appointed guestrooms, both hotels also offer a distinct collection of 12 lifestyle and dining choices including Michelin-starred fine dining restaurant JAAN by Kirk Westaway, cutting-edge meeting space at Raffles City Convention Centre with 34 meeting rooms and one of Asia’s largest spas, Willow Stream Spa.

ABOUT OUR COMPANY

At Fairmont Singapore and Swissôtel The Stamford, we design career plans and unveil new professional perspectives through our various development programs. We shine when YOU shine. Come and be part of our dynamic team and experience immerse growth and career opportunities with us.

• Providing a wide range of services including essential travel arrangements  

• Delivering accurate local and tourist information to assist guests with their needs  

• Assist guests in tours, golf, restaurant, flight booking, reconfirmation and making changes.  

• Providing directional information, shopping, places of interest, etc. 

• Handling of Mail and Message and Lost & Found. 

• To perform all luggage handling and duties as required by Bell Desk Operations. 

• Must be currently enrolled in Hospitality-related Degree

• Previous experience preferred  

• Read, write, speak English fluently  

• Good guest interaction skills  

• Good listening skills  

• Good interpersonal and communication skills  

• Presentable, well groomed  

• People-oriented  

• Able to work under pressure and independently. 

Our commitment to Diversity & Inclusion:

We are an inclusive company and what we really hope to achieve is to attract, recruit and promote diverse talent.

Why work for Accor?

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

If you feel you are ready for your next professional challenge, apply on: https://careers.accor.com/

Apply