- Integral
- Permanente
- Governança
- ACCOR
__jobinformationwidget.freetext.LocationText__
Novotel Jazan, Jazan, Saudi Arabia
__jobinformationwidget.freetext.ExternalReference__
REF68571F
''Tamayyaz- Reception- Saudi only"
Region
MEA SPAC
Tamayyaz is a Nationalization Development Program that enables Saudi talents to acquire the needed skills & knowledge for various professions within the hospitality field within a specific time frame by using a combination of classroom learning and On Job Training.”
- To ensure that guest history records are accurately maintained and all recurring guests are pre-registered, including input of guest questionnaires, response and comments in the system under guest profile.
- To be aware of the rooms situation, including room rates, and strive to obtain maximum occupancy
- To be able to explain and show the guests all the facilities in the room.
- To ensure that all departmental reports and correspondence are completed punctually and accurately
- To be well conversant of the local environment of the hotel: the city, culture, activities, exhibitions, shopping malls, and general information around the hotel.
- To provide wake-up calls as requested by the guests.
- To ensure that the telephone, e-mail, fax and safe deposit services are available for the guest.
- To ensure immediate delivery of any messages received for the guest.
- To update Shmoos system for all the arrivals and departures
- To take-in room reservations and walk-in for the hotel.
- To register check-in and departures of all individuals and groups.
- To check the remaining departures and make sure that the corresponding bills are ready and correct with the supporting documentary proof.
- To liaise with all other departments for all Guest related matters.
- To be conversant and fully knowledgeable of OPERA system as per the scope of work
- To be flexible in supporting other colleagues needs in other departments based on the hotel priorities and anticipated business levels.
- To be aware with the policies and procedures concerning fire, emergency evacuation, accidents, bomb threats, law and order situations.
- To be fully aware and conversant of Accor spirit, values and goals and is responsible to integrate them in the day to day operation.
- To be fully aware and conversant of welcome project, Le club, planet 21 policies and procedures and is responsible to integrate them in the day to day operation.
- Tamayyaz Program is for Saudi Nationals Only.
- Open to candidates with little to no work experience, including fresh graduates and those with up to 6 months of relevant work experience.
- Basic English skills are a must.
- Strong passion for the Hospitality Field.
- Excellent interpersonal and communication skills.
- Is a team player that contributes to and proactively assists co-workers.
- Ability to work a flexible roster depending on departmental needs.
- Ability to focus attention on guest needs, always remaining calm and courteous.
Deixe seu coração guiá-lo em um mundo onde a vida pulsa com paixão.
Diversidade & Inclusão para a Accor
significa acolher cada um e respeitar suas diferenças, priorizando apenas
qualidades e habilidades na ampliação de oportunidades de emprego e
desenvolvimento. Nossa ambição é proporcionar emprego com propósito, e uma
cultura acolhedora, excelentes condições de trabalho e promover o
desenvolvimento de todas as pessoas, incluindo as pessoas com deficiência. Não
hesite em nos informar de quaisquer necessidades específicas que possa ter para
que possamos levá-las em consideração.
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