Stewarding Supervisor

Fairmont Hotels & Resorts

Join a dynamic team and be part of a network of 90 spectacular properties, and 34 more in the pipeline, in 30 countries around the globe. Our properties are located from the beaches of Hawaii to the unspoiled national parks of Canada, to the heart of London, to the deserts of the United Arab Emirates.

About Fairmont Southampton

Are you ready to join a team that thrives on excellence and embraces limitless potential? Fairmont Southampton, Bermuda’s largest resort, invites exceptional individuals to be part of our award-winning team and shape the future of hospitality.

Following a multi-million-dollar renovation, our 593-room resort is Bermuda's largest, featuring nine restaurants, a 30,000-square-foot spa, an 18-hole par three golf course and a captivating Beach Club. Opportunities for growth and success are boundless.

Our culture emphasizes respect, teamwork, and professionalism, supported by comprehensive benefits. Join our diverse and inclusive team, where your unique talents and perspectives are celebrated. Dare to go beyond the ordinary, unlock your potential and make a lasting impact at Fairmont Southampton. Together, let's create memories that exceed expectations. #BeLimitless

About the Application Process:

At Fairmont, we want to bring out your highest potential. Shortly after applying, you will receive an email from our partner AssessFirst prompting you to create a profile and complete a questionnaire. This is a mandatory step for your candidacy to be considered as it enables us to explore your compatibility with this role and our culture of luxury excellence.

We invite you to join the world of luxury hospitality at Fairmont Southampton as our new Stewarding Supervisor. Reporting to the Assistant Chief Steward, the Stewarding Supervisor is responsible for supervising and coordinating the daily stewarding and set-up operations across Fairmont Southampton. This includes kitchens, restaurants, banqueting and event spaces, beach venues, and associated back-of-house areas. The role ensures the highest standards of cleanliness, hygiene, safety, and venue setup while leading and supporting the stewarding team in delivering seamless operational support to Culinary and Food & Beverage departments.

What you will be doing:

Supervision & Team Leadership

• Supervise, schedule, and coordinate stewarding and set-up colleagues during assigned shifts.
• Provide clear direction, on-the-job training, and coaching to ensure team members perform to required standards.
• Monitor team performance, productivity, and adherence to policies and procedures.
• Foster a positive, professional, and team-oriented working environment.
• Lead by example through hands-on training and coaching within the stewarding team, ensuring all training is properly documented and maintained.

Stewarding & Cleaning Operations

• Oversee and participate in cleaning and sanitizing kitchen areas, including dishwashing and pot-washing operations, sinks, floors, and equipment.
• Ensure proper operation and care of dishwashers, pot-washers, and cleaning equipment.
• Supervise washing, polishing, storage, and inventory control of dishes, silverware, glassware, and kitchen equipment.
• Ensure all work areas, utensils, and equipment are clean, organized, and well-maintained at all times.
• Oversee cleaning and maintenance of designated washroom areas supporting food and beverage operations.
• Clean and maintain designated washroom areas associated with food and beverage operations.
• Safely use, clean, and maintain food and equipment trolleys, carts, and delivery equipment to ensure hygienic, organized, and efficient movement of items across all food and beverage areas.
• Handle equipment and supplies carefully to minimize breakage, loss, and damage.

Set-Up & Event Support

• Supervise restaurant setup before, during, and after service to ensure presentation and operational standards are met.
• Coordinate banquet, catering, and special event setups according to event orders and specifications.
• Oversee beach function setups, ensuring safety, cleanliness, and proper equipment placement.
• Ensure timely breakdown, cleaning, storage, and inventory of equipment following events and service.

Waste Management & Inventory Control

• Supervise all waste management processes for food and beverage operations, including recycling, disposal, and dumpster area cleanliness.
• Ensure proper rotation of products and supplies to minimize waste and spoilage.
• Monitor stock levels and ensure timely replenishment of kitchen and F&B supplies.

Safety, Hygiene & Compliance

• Ensure proper handling, storage, and use of cleaning chemicals in accordance with safety data sheets and hotel standards.
• Enforce all health, safety, sanitation, and food hygiene regulations.
• Maintain a safe and sanitary work environment and address safety concerns immediately.
• Report maintenance issues, equipment malfunctions, or hazards to the Assistant Chief Steward.

Operational Coordination

• Work closely with Culinary, Banqueting, and Food & Beverage leadership to support daily operations and special events.
• Assist with scheduling, workload planning, and coverage during peak operational periods.
• Perform other reasonable duties as assigned to support stewarding and F&B operations.

What will you bring to this role?

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions: ·

Experience

• Minimum of 2 years’ experience in hospitality stewarding, professional cleaning, or venue setup, with prior supervisory experience in a similar role.
• Experience supporting kitchen, restaurant, banqueting, or event operations in a hotel or resort environment preferred.

Education

• High school diploma or equivalent required.
• Food safety, hygiene, or supervisory training certifications.

Competencies, Knowledge & Skills

• Strong understanding of cleaning techniques, sanitation, and food safety standards.
• Proficient in the safe use of cleaning chemicals, equipment, and machinery.
• Knowledge of restaurant, banquet, and event setup requirements.
• Strong organizational and time-management skills with excellent attention to detail.
• Ability to supervise, motivate, and work collaboratively with a diverse team.
• Ability to work efficiently in a fast-paced, high-volume environment.
• Create an environment where colleagues are empowered, supported and recognized

Personal Attributes

• Reliable, responsible, and hands-on leadership style.
• Professional, service-oriented mindset with a strong work ethic.
• Calm, adaptable, and solution-focused under pressure.
• Embrace the Fairmont brand promise and luxury in your role and in all your interactions.
• Foster an inclusive environment where every individual feels valued and respected.

Circumstances

• Ability to lift, push, pull, and carry equipment and supplies.
• Flexibility to work varied shifts, including early mornings, evenings, weekends, holidays, and special events.
• Ability to work both indoors and outdoors, including beach and event venues.

Employee Benefits:

Join our team and enjoy a range of exclusive colleague perks, including complimentary upgrades, extended stays, discounted stays across Fairmont & Raffles properties, special dining and wellness discounts, and added luxuries to enhance your experience. We believe in taking care of our team, ensuring that your hard work is rewarded with exceptional benefits. Add any other benefits relevant to your property.

What’s in it for you?

As part of Accor, a global hospitality leader with over 5,500 hotels worldwide, you’ll enjoy:

• Opportunities for growth and development, mentorship, and international mobility
• Health insurance, retirement savings plans, and comprehensive wellness programs
• Worldwide travel discounts and preferred rates across the Accor portfolio
• A supportive, inclusive culture grounded in respect, teamwork, and professional development

Start your journey with us today and explore the possibilities! #BeLimitless

Our Values

Respect: We value the needs, ideas and individuality of others. We treat everyone with fairness and dignity.

Excellence: We make genuine connections, and we cherish every opportunity to make the people around us feel special.

Belonging: We celebrate our differences. We support each other and we always stand together.

Empowerment: We have authority to take initiative and anticipate moments that create unforgettable experiences.

Integrity: We build trust through mutual respect and being authentic.

Your team and working environment:

Fairmont Southampton is a premier luxury resort and regarded as a leader in the hospitality industry.  Our mission is to turn moments into memories for our Guests.  An exciting hospitality career awaits you if you are committed to providing our Guests with an authentically local experience through providing warm and engaging service.

Our Heartists work cohesively as part of the team in a demanding, multi-cultural diverse environment.

Our commitment to Diversity & Inclusion:

Fairmont is committed to creating an inclusive environment where diverse talent thrives. We welcome candidates from all backgrounds to join our team.