- Integral
- Permanente
- FAIRMONT
- Spa e Lazer
__jobinformationwidget.freetext.LocationText__
Cape Grace, A Fairmont Managed Hotel, Cape Town, South Africa
__jobinformationwidget.freetext.ExternalReference__
REF60321Y
Spa Therapist
Region
Luxury & Lifestyle
Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.
About Fairmont Hotels & Resorts: At Fairmont Hotels & Resorts we offer our guests the finest hospitality experience in each of our destinations. We know that to offer our guests the best, we first need to offer our employees the best. That is why you'll find exceptional work opportunities-throughout North America and the Caribbean, Europe and Africa, the Middle East and Asia Pacific-as well as industry-leading training, career development, recognition and rewards, Fairmont Hotels & Resorts is a celebrated collection of hotels that included landmark locations like London's The Savoy, New York's The Plaza and Shanghai's Fairmont Peace Hotel. Our teams are guided by values of Respect, Integrity, Teamwork and Empowerment: we employ the highest ethical and quality standards, treating all colleagues with fairness and dignity. A community and environmental leader, Fairmont is also regarded for responsible tourism practices and award-winning Green Partnership program. An exciting future awaits!
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS
Scope of Position:
The Spa Therapist is responsible to deliver professional massage therapy, body treatments, and aesthetic services offered at the Fairmont Spa; ensuring maximum efficiency, safety, and uncompromising attention to Guests & Members. They will provide courteous services to guests & members at all times, and have comprehensive knowledge and details of all spa treatments, products, facilities and services.
Responsibilities:
- Is an ambassador of the Fairmont by providing memorable guest experiences
- Demonstrates a commitment to provide warm, anticipative service to exceed the needs and expectations of our discerning guests
- Possess knowledge about all aspect of Fairmont treatments and the facility to ensure guests are provided with accurate information, and inquiries are responded to with complete details
- Maintains cleanliness of the facilities and they are in peak sanitary conditions at all times
- Performs all massage, body treatments, and aesthetic services as certified or trained to do so and as per Fairmont brand standards
- Ensures individualized guest service through acknowledging and responding to needs and expectations
- Reviews guest’s medical history/ waiver and all information in Book 4 Time, prior to performing each treatment.
- Maintains cleans and neat work environment at all times, ensuring equipment for body treatments and personal equipment in safe working order
- Maintains proper supplies of professional products, towels, and other supplies in treatment rooms
- Possess thorough knowledge about all aspect of spa’s operations including telephone usage, guest relations, retail sales, and spa services and facilities
- Assists members and guests with the use of spa facilities (sauna, steam, salt room, etc.)
- Handles guest complaints and solves problems to the degree possible
- Works with related hotel departments to ensure efficiency in meeting guest needs
- Contributes to the team environment by assisting spa colleagues in all areas
- Participates in the orientation and training of all new/temporary colleagues assigned to Fairmont
- Follows Occupational Health and Safety regulations
- Perform other duties as and when required.
- Minimum of two-year experience in spa industry or hospitality an asset.
- Must possess international qualifications for massage, face, and body therapy (CIBTAC, CIDESCO, ITEC, IHBC, etc.) National Diploma in Somatology or Beauty Therapy is required.
- Must possess outstanding guest service skills, professional presentation and sophisticated verbal and written communication skills.
- Must be guest-oriented, have a vibrant personality, and radiate enthusiasm to assist people.
- Proficient in English language (verbal and written) with a second or third language as an asset.
- Must be able to handle a multitude of tasks in an intense, ever-changing environment.
- Must be flexible in terms of working hours, and able to work with little or no supervision.
- Computer literacy in Windows, MS Office, PMS system, Book4Time, and Micros is recommended.
Our commitment to Diversity & Inclusion:
We are an inclusive company, and our ambition is to attract, recruit and promote diverse talent.
Deixe seu coração guiá-lo em um mundo onde a vida pulsa com paixão.
Diversidade & Inclusão para a Accor
significa acolher cada um e respeitar suas diferenças, priorizando apenas
qualidades e habilidades na ampliação de oportunidades de emprego e
desenvolvimento. Nossa ambição é proporcionar emprego com propósito, e uma
cultura acolhedora, excelentes condições de trabalho e promover o
desenvolvimento de todas as pessoas, incluindo as pessoas com deficiência. Não
hesite em nos informar de quaisquer necessidades específicas que possa ter para
que possamos levá-las em consideração.
Related jobs
Salário
Localização
Grand Mercure Khao Lak Bangsak, Bang Muang, Thailand
Experience Level
Mid-Senior Level
Jornada de Trabalho
Integral
Brands
GRAND MERCURE
Tipo de Contrato
Permanente
Locations
Thailand
Áreas
Spa e Lazer
Descrição
Key ResponsibilitiesGuest Experience & Recreation ProgramsDesign and implement engaging recreational activities, including water sports, wellness sessions, cultural experiences, and fitness programs t
Referência
8a0eb332-5eb7-4b25-9877-965b21962c7a
Data de validade
01/01/0001
Salário
Localização
Fairmont Orchid - Hawaii, Kohala Coast, United States
Experience Level
Entry Level
Jornada de Trabalho
Integral
Brands
FAIRMONT
Tipo de Contrato
Permanente
Locations
Kohala Coast
Áreas
Spa e Lazer
Descrição
As a Spa/Fitness Attendant II you are responsible to ensure smooth and efficient operations of the facilities at the Spa Without WallsWhat you will be doing: Our team of experts promote a wellness foc
Referência
d5e0b2af-c1dc-44cf-8ed5-9eabb1a45c7b
Data de validade
01/01/0001
Salário
Localização
Rixos Premium Magawish Suites and Villas, Hurghada, Egypt
Experience Level
Associate
Jornada de Trabalho
Integral
Brands
RIXOS
Tipo de Contrato
Permanente
Locations
Hurghada
Áreas
Spa e Lazer
Descrição
Organize Sports Activities:Develop and coordinate a variety of sports and recreational programs for different age groups and skill levels, including team sports, fitness classes, and educational work
Referência
766d4e75-51a9-4388-93aa-9b0ea2b956b5
Data de validade
01/01/0001
Salário
Localização
Fairmont Banff Springs, Banff, Canada
Experience Level
Entry Level
Jornada de Trabalho
Integral
Brands
FAIRMONT
Tipo de Contrato
Permanente
Locations
Banff
Áreas
Spa e Lazer
Descrição
Are you an individual with a high level of attention to detail and how loves planning the perfect adventure? Are you one who is looking to grow your career in the area of Adventure & Experiences, for
Referência
b261017e-a6f2-4b54-aba1-f0f69c06ebfb
Data de validade
01/01/0001
Salário
Localização
Swissotel Uludag Bursa, Bursa, Turkey
Experience Level
Not Applicable
Jornada de Trabalho
Integral
Brands
SWISSOTEL
Tipo de Contrato
Permanente
Locations
Bursa
Áreas
Spa e Lazer
Descrição
Welcoming all visitors and making them feel comfortable,Handling all incoming phone calls and follow-up phone calls,Following up on guests appointments,Assist the Spa manager or the person in charge,H
Referência
32013945-b090-48d0-9bc2-afcb40d1b78e
Data de validade
01/01/0001
Salário
Localização
Raffles Singapore, Singapore
Experience Level
Executive
Jornada de Trabalho
Integral
Brands
RAFFLES
Tipo de Contrato
Permanente
Locations
Singapore
Áreas
Spa e Lazer
Descrição
The Senior Spa Therapist is responsible for assisting the Spa Supervisor in overseeing the overall spa operations and services provided to the guest according to the service rules, policy, procedure,
Referência
a49269b6-3b5f-4787-8d3a-dc5c99b7b7ab
Data de validade
01/01/0001
Salário
Localização
Raffles Singapore, Singapore
Experience Level
Entry Level
Jornada de Trabalho
Integral
Brands
RAFFLES
Tipo de Contrato
Permanente
Locations
Singapore
Áreas
Spa e Lazer
Descrição
Taking guidance and instruction from the Senior Spa Attendant, the Spa Attendant is responsible for the hygiene, cleanliness and sanitisation of the spa and gym. They are required to orientate guests
Referência
3761a7b3-d0aa-4aac-a0ab-aceca0316b75
Data de validade
01/01/0001
Salário
Localização
Fairmont Banff Springs, Banff, Canada
Experience Level
Entry Level
Jornada de Trabalho
Integral
Brands
FAIRMONT
Tipo de Contrato
Permanente
Locations
Banff
Áreas
Spa e Lazer
Descrição
For guests seeking rejuvenation, inspiration and personalized attention, Fairmont Banff Springs offers a wide selection of luxurious Spa experiences. Your care and professionalism as a Spa Therapist s
Referência
292974c0-7a9c-499c-877e-5e985327a0ae
Data de validade
01/01/0001
Salário
Localização
Fairmont Scottsdale Princess, Scottsdale, United States
Experience Level
Associate
Jornada de Trabalho
Casual
Brands
FAIRMONT
Tipo de Contrato
Temporário
Locations
Scottsdale
Áreas
Spa e Lazer
Descrição
Ready to make waves of memories this summer? Join us as a Summer Fun Team Ambassador! Dive into excitement, lead lively poolside activities, and groove to the beat while creating unforgettable moments
Referência
afa13dcc-a93a-40d6-8817-7ece79ab85c9
Data de validade
01/01/0001
Salário
Localização
Swissotel Uludag Bursa, Bursa, Turkey
Experience Level
Not Applicable
Jornada de Trabalho
Integral
Brands
SWISSOTEL
Tipo de Contrato
Permanente
Locations
Bursa
Áreas
Spa e Lazer
Descrição
Therapists are responsible for delivering exceptional treatments to guests of the wellness in line with Swissôtel brand standards, whilst maintaining excellent five star guest care, cleaning standards
Referência
d552cad2-e2b5-44c5-98ee-44b952d54ae6
Data de validade
01/01/0001