Spa Supervisor

Join us at Accor, where life pulses with passion!​

Raffles Udaipur, your private oasis. A destination for the curious, well-travelled connoisseur on a constant quest for peace, calm and discovery. Located On A 21 Acres Private Island Amid Lush Greenery, Perfect For A Rejuvenating Stay. Enjoy Seasonally Inspired Dining Experiences and Unmatched Hotel Services and Amenities.

As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status-quo.​

By joining us, you will become a Heartist®, because hospitality is, first and foremost, a work of heart.​

You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!​

You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.​

Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.

Hospitality is a work of heart,​
Join us and become a Heartist®.

We are excited to invite applications for the position of Spa Supervisor at our luxurious wellness facility in Udaipur, India. As a Spa Supervisor, you will play a crucial role in managing our day-to-day spa operations, ensuring exceptional guest experiences, and maintaining the highest standards of service in our tranquil oasis.

• Oversee and coordinate all spa operations, including treatment bookings, staff scheduling, and facility management
• Ensure adherence to spa policies and standard operating procedures
• Train, coach, and mentor spa staff to deliver outstanding customer service and maintain professional standards
• Manage inventory of spa products and supplies, placing orders as needed
• Implement and support strategic initiatives to enhance the spa's offerings and overall guest experience
• Monitor and maintain the cleanliness, safety, and functionality of all spa areas and equipment
• Handle guest inquiries, feedback, and concerns promptly and professionally
• Collaborate with other departments to promote spa services and create integrated wellness experiences
• Analyze spa performance metrics and implement improvements to increase efficiency and profitability
• Stay updated on industry trends and best practices to continually enhance the spa's services and operations

• Minimum of 1-2 years of experience in a similar supervisory role within the spa or wellness industry
• In-depth knowledge of spa treatments, therapies, and wellness practices
• Strong leadership and team management skills with the ability to train and motivate staff
• Excellent communication skills, both written and verbal
• Customer service-oriented with a passion for delivering exceptional guest experiences
• Proficiency in spa management software and basic computer applications
• Detail-oriented with strong organizational and multitasking abilities
• Knowledge of health and safety regulations related to spa operations
• Experience in luxury hotel or resort operations is highly preferred
• Ability to work flexible hours, including weekends and holidays
• Demonstrated problem-solving and conflict resolution skills
• Basic financial management and budgeting skills
• Fluency in English; knowledge of Hindi or other local languages is a plus

• An opportunity to be with world’s preferred hospitality company
• Captivating and rewarding experience working alongside passionate professionals
• Range of exclusive Heartist Benefits
• Develop your talent through learning programs by Academy Accor.