- Meio Período
- Permanente
- FAIRMONT
- Spa e Lazer
__jobinformationwidget.freetext.LocationText__
Fairmont Banff Springs, Banff, Canada
__jobinformationwidget.freetext.ExternalReference__
REF25280N
Spa Reservation Agent (Part-Time)
Region
Luxury & Lifestyle
Esta vaga já expirou. Veja funções semelhantes abaixo...
Join the team at Fairmont Banff Springs. Set in one of Western Canada’s most spectacular alpine destinations, Banff offers a unique community of hospitality enthusiasts, outdoor adventure seekers, artists, entertainers, and families alike. It's the perfect work/life combination.
Fairmont Spa Banff Springs is at the forefront of the spa industry, offering first-class pampering, surrounded by majestic mountain beauty. Our environment captures the spirit and ambience of the mountains and reflects the image and elegance of Fairmont Banff Springs. Our breathtaking Spa is 42,000 square feet and is rated one of the best spas in Canada according to Spa Magazines readers.
Job Duties Include:
Reporting to the Spa Reservations Manager, responsibilities and essential job functions include but are not limited to the following:
- Consistently offers professional, engaging and friendly service
- Answers telephone inquiries promptly and professionally and provide immediate and courteous telephone response when booking and scheduling Spa treatments
- Responds to common email and personal email – especially when in relation to guest requests - in a timely manner
- Be knowledgeable about all aspects of Fairmont Spa Stream treatments and the facility to ensure guests are provided with accurate information and inquiries are responded to in complete detail
- Ensure that attention to detail is accurately maintained with each guest reservation and all guest requirements or issues are clearly stated to ensure effective pass on
- Meet and/or exceed booking quotas and promotions in the Spa
- Work in a non-supervised environment and take ownership for independent decisions made in the best interest of the guest
- Cross train with Spa Experience Coordinators and Boutique Coordinator and assist at Spa Reception and the Spa Boutique as required
- Handle special assignments
- Become proficient in Book 4 Time, and various other computer programs related to Spa Reservations office
- Adherence to Spa Emergency Procedures/Safety Manual
- Maintain office files and records
- To carry out any other reasonable duties and responsibilities as assigned.
Your Skills & Qualifications:
- Previous reservation / reception experience is required
- Minimum of 1 year hotel experience required
- Computer literacy Book 4 Time, Word, Excel, Keyboard/Data entry
- Effective communication skills (verbal & written) and ability to demonstrate excellent phone etiquette
- Post Secondary education in Hotel/Hospitality industry or equivalent work experience in a Spa or Hotel setting is an asset
- Effective organization skills
- High team orientation and desire for interaction with a diverse group of employees and guests
- Empathetic tendencies and compulsion to exceed guest and colleague expectations
- Second language an asset
- Willing to work shift work and varied days off on occasion
- Constant sitting and computer work throughout shift in Spa Reservations
- Constant standing and walking throughout shift when assisting at Spa Reception
Job Perks & Benefits:
- One complimentary meal per shift in our staff cafeteria (additional meals can be purchased for $4/meal)
- Employee travel program with discounts on room rates as well as on food & beverage at Fairmont & Accor properties world-wide
- Access to the Mountain Explorer Travel Program – exclusive room rates for colleagues, which includes 50% off all food & beverage when staying at Fairmont Resorts in Lake Louise, Jasper & Whistler
- Discounts while using our resort’s Food & Beverage Outlets, Fitness Centre, Spa and Fairmont Banff Springs Golf Courses
Visa Requirements: Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.
Our commitment to Diversity & Inclusion:
At Fairmont Banff Springs, we believe that the strength of our team lies in its diversity. We are committed to fostering an inclusive environment that respects the unique backgrounds, perspectives, and talents of the individual. As an Equal Opportunity Employer, we are dedicated to providing equal access to opportunities. We welcome applications from all qualified candidates.
If you are contacted by a Recruiter, kindly inform them at any stage of the recruitment process if you will need support or accommodations.
Persons who anticipate needing accommodations for any part of the application or interview process may contact, in confidence: bsh.careers@fairmont.com
APPLY TODAY: For more information on working and living in at Fairmont Banff Springs, please visit www.banffspringsjobs.com
Deixe seu coração guiá-lo em um mundo onde a vida pulsa com paixão.
Diversidade & Inclusão para a Accor
significa acolher cada um e respeitar suas diferenças, priorizando apenas
qualidades e habilidades na ampliação de oportunidades de emprego e
desenvolvimento. Nossa ambição é proporcionar emprego com propósito, e uma
cultura acolhedora, excelentes condições de trabalho e promover o
desenvolvimento de todas as pessoas, incluindo as pessoas com deficiência. Não
hesite em nos informar de quaisquer necessidades específicas que possa ter para
que possamos levá-las em consideração.
Related jobs
Salário
Localização
Fairmont Pacific Rim, Vancouver, Canada
Experience Level
Associate
Jornada de Trabalho
Integral
Brands
FAIRMONT
Tipo de Contrato
Permanente
Locations
Vancouver
Áreas
Spa e Lazer
Descrição
Why work for Fairmont Pacific Rim?Be a part of a progressive hotel that embraces the culture and vibrancy of Canada’s most beautiful city - Vancouver A competitive rate of $19.25 per hourComplimentary
Referência
36c24cf8-8307-4267-8113-33e842531ab5
Data de validade
01/01/0001
Salário
Localização
Hamilton Princess & Beach Club - A Fairmont Managed Hotel, Hamilton, Bermuda
Experience Level
Mid-Senior Level
Jornada de Trabalho
Integral
Brands
ACCOR
Tipo de Contrato
Permanente
Locations
Hamilton
Áreas
Spa e Lazer
Descrição
Reporting to the Spa Director, responsibilities and essential job functions include, but are not limited to, the following: Consistently offer professional, engaging and proactive guest service while
Referência
a71b8d57-ed4e-4b14-8997-101eb1a1c06b
Data de validade
01/01/0001
Salário
Localização
Hamilton Princess & Beach Club - A Fairmont Managed Hotel, Hamilton, Bermuda
Experience Level
Associate
Jornada de Trabalho
Integral
Brands
FAIRMONT
Tipo de Contrato
Permanente
Locations
Hamilton
Áreas
Spa e Lazer
Descrição
Summary of Responsibilities:Reporting to the Lead Spa Therapist, responsibilities and essential job functions include, but are not limited to, the following:Consistently offer professional, engaging a
Referência
84f25f10-d3e2-4757-91ef-83268426bf4a
Data de validade
01/01/0001
Salário
Localização
RIXOS RIXOS RESIDENCES ABU DHABI, Abu Dhabi, United Arab Emirates
Experience Level
Associate
Jornada de Trabalho
Integral
Brands
RIXOS
Tipo de Contrato
Permanente
Locations
Abu Dhabi
Áreas
Spa e Lazer
Descrição
Entertainment Coordinator Entertainment coordinators plan events for the company or venue, arranging the associated entertainment . They plan all aspects of the entertainment, such as purchasing ne
Referência
45595d61-3266-4756-8eb5-1eea7850ef24
Data de validade
01/01/0001
Salário
Localização
SOFITEL SOFITEL DUBAI THE PALM LUXURY APARTMENTS, Dubai, United Arab Emirates
Experience Level
Mid-Senior Level
Jornada de Trabalho
Integral
Brands
SOFITEL
Tipo de Contrato
Permanente
Locations
Dubai
Áreas
Spa e Lazer
Descrição
Oversee the daily spa operations, including scheduling, manning, and inventory management.Ensure the spa is clean, organized, and well-maintained at all times.Develop and implement spa policies and p
Referência
fcf7333f-434d-4912-9f0f-c4a6949b258c
Data de validade
01/01/0001
Salário
Localização
Sofitel Noosa Pacific Resort, Noosa Heads, Australia
Experience Level
Associate
Jornada de Trabalho
Meio Período
Brands
SOFITEL
Tipo de Contrato
Permanente
Locations
Noosa Heads
Áreas
Spa e Lazer
Descrição
We are looking for an experienced, friendly and dedicated Beauty Therapist to join the beautiful Aqua Day Spa located in the Sofitel Noosa Pacific Resort.We aim to deliver outstanding service and trea
Referência
772f6006-5ee1-495d-baf2-491bca28197a
Data de validade
01/01/0001
Salário
Localização
Fairmont Banff Springs, Banff, Canada
Experience Level
Entry Level
Jornada de Trabalho
Integral
Brands
FAIRMONT
Tipo de Contrato
Temporário
Locations
Banff
Áreas
Spa e Lazer
Descrição
Join the Fairmont Banff Springs Golf Course team and help create memorable experiences for our guests in the stunning backdrop of Banff's natural beauty. As a member of our Golf Operations team, you w
Referência
f74e4806-f97a-4220-b2d2-b01507beaf8c
Data de validade
01/01/0001
Salário
Localização
Fairmont Grand Del Mar, San Diego, United States
Experience Level
Entry Level
Jornada de Trabalho
Casual
Brands
FAIRMONT
Tipo de Contrato
Temporário
Locations
San Diego
Áreas
Spa e Lazer
Descrição
Rate of Pay: $19.50/hour USDAs the Lead Ice Skating Rink Attendant, you will oversee the safety and enjoyment of our guests and their families, ensuring a fun and secure environment for children. Deli
Referência
f89a7747-318a-413f-96c3-80e519231ab8
Data de validade
01/01/0001
Salário
Localização
Fairmont Château Lake Louise, Lake Louise, Canada
Experience Level
Entry Level
Jornada de Trabalho
Integral
Brands
FAIRMONT
Tipo de Contrato
Permanente
Locations
Lake Louise
Áreas
Spa e Lazer
Descrição
What you will be doingWe invite you to bring your warm, engaging customer service skills to help foster the health and wellbeing of our guests and colleagues through our Kids Adventure Camp and Health
Referência
04bdfaf3-2d30-41af-8f91-401e70eb8b2d
Data de validade
01/01/0001
Salário
Localização
Sofitel Cairo Nile El Gezirah, CAIRO, Egypt
Experience Level
Executive
Jornada de Trabalho
Integral
Brands
ACCOR
Tipo de Contrato
Permanente
Locations
Cairo
Áreas
Spa e Lazer
Descrição
Spa TherapistAs a Spa Therapist, you are responsible for:Ensure guest satisfaction.Maintain thorough knowledge of spa products for each face & body treatment / therapy and to perform quality treatment
Referência
7305e3c3-a83e-4f76-a4cc-8d9f3cb340da
Data de validade
01/01/0001