Safety & Security Agent

Fairmont Jasper Park Lodge is seeking passionate and adventurous individuals to join our incredible team here in the Canadian Rocky Mountains. Our hotel offers a wide variety of jobs in over thirty departments and is sure to have something that sparks your interest. We pride ourselves on the work/play lifestyle that working in Jasper National Park provides and we do our best to ensure your quality of life is elevated when working for us. If you have ever dreamed of working in Jasper, don't miss out on this opportunity. 

At Fairmont Jasper Park Lodge, ensuring the safety and wellbeing of our Colleagues, guests and visitors is an integral part of our operations. As a Security Member, your attentiveness, efficiency and commitment will ensure your hotel remains a safe, enjoyable workplace and travel destination.

What is in it for you:

• Subsidized staff accommodation provided on-site for full time status
• Competitive extended benefits package including medical, vision and dental for full time permanent status
• Employee Travel Program
• Comprehensive Wellness Platform
• Discounts on food & beverage/spa/golf
• Opportunity to develop your talent and grow within Fairmont Jasper Park Lodge and over 5,000 properties with Accor

What you will be doing:  

Reporting to the Security Manager, responsibilities and essential job functions include but are not limited to the following:             

• Consistently offer professional, friendly and engaging service
• Follow departmental policies, procedures and service standards
• Respond to guest and colleague concerns effectively
• Respond to trespassers and unauthorized persons found on property
• Respond to altercations and complaints, lockouts, in-room safe calls
• Assist in issuing rooms to new colleagues who may arrive after Staff Services hours
• Monitor and report any vehicle infractions - parking, speeding, dangerous driving, etc.
• Monitor and deal with wildlife situations within the property limits
• Perform routine emergency equipment inspections
• Respond to any activated fire prevention device (pre-alarms, smoke alarms, rate of rise and heat alarms, fire bells), investigate causes and report findings
• Regularly patrol all developed property areas and buildings
• Complete daily log of shift activities and providing appropriate sections to departments within the hotel for follow-up
• Maintain high standard of positive interdepartmental relations
• Adhere to the hotel’s vehicle handling and safety policies while driving hotel and guest vehicles
• Other related duties as assigned

Your experience and skills include:

• Previous Safety/Security experience an asset
• Valid provincial Security Services and Investigator license required
• Valid Alberta driver’s license and clean driving record required
• First Aid and CPR certification required, preference given to applicants with Advanced First Aid
• Pro Serve certification required                                
• Fire fighter training an asset
• WHMIS and other safety courses an asset
• Ability to deal effectively with the public in conflict situations
• Computer skills (Excel, Property Manager and MS Office software) are required
• Excellent communication and organizational skills
• Strong interpersonal and problem solving abilities
• Highly responsible & reliable
• Ability to work well under pressure in a fast paced environment
• Ability to work with fellow colleagues cohesively as part of a team with minimal supervision
• Ability to focus attention on guest needs, remaining calm and courteous at all times

Your team and working environment:

• Fast-paced, upscale, luxury hotel
• Close proximity to Marmot Basin Ski Resorts in winter and world-renowned hiking trails in summer
• Hospitality employees worldwide making this a great place to develop lifelong connections
• Sitting – 1-2 hrs/day
• Walking: 5-6 hrs/day
• Running; 0-0.5 hrs/day
• Standing: 3-4 hrs/day
• Bending/Reaching: 3-4 hrs/day
• Driving: 4-5 hrs/day
• Pushing/Pulling: 4-5 hrs/day
• Physical effort: high, required to lift up to 120 lbs, at times may be required to lift 150 lbs
• Environmental stress: high- constantly going in and out of buildings 

Visa Requirements: Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.

Apply Today: Whether you're just launching your career or looking for a new adventure, we invite you to visit https://www.jasperparklodgejobs.com  to learn more about Fairmont Jasper Park Lodge and the extraordinary opportunities that exist within our resort!

We encourage you to let us know if you require any accommodations through the application or recruitment process, and we will work with you to meet your needs. Persons who anticipate needing accommodations for any part of the application or interview process may contact, in confidence: JPL.careers@fairmont.com  

cwmr2025

cwmr1907