- Integral
- Permanente
- Segurança
- ACCOR
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Novotel Chennai OMR, Chennai, India
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REF53827Q
Security Manager
Region
MEA SPAC
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By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
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Security Operation
- Train Security Officers in the operation of surveillance equipment, written reports, record keeping, patrol and first aid procedures
- Disseminate all information by the Management to team members
- Conduct patrols and regular checks on all Security Officers to assure that they are alert and discharging their duties efficiently and effectively
- Conduct all criminal investigations, put up accompanying investigation papers and reports cases which occur within the Hotel
- Conduct surveillance on hotel staff to ensure that they abide by the House Rules; Keep tag on movements of staff who are classified as suspects under investigations
- Control and direct all emergency personnel traffic in response to fire, bomb threat, police assistance, injury or illness
- Inspect all Security equipment to ensure that they are in working order and that all cameras are correctly focused
- Conduct routine day-to-day checks of the following items to ensure that they are properly maintained, issued and accounted for;
- Pocket books;
- Security Desk Occurrence Book;
- Gate Passes and Security Passes;
- Keys and Key Registers;
- Post allocation for hotel and External Security
- Cultivate Informers with the intention of obtaining information of security interest that may be of immediate or future use to the Department for prevention and detection purposes
- Record all activities involving the Department in the Daily Security Report
- Provide security coverage for VIP guests
- Update Director of Security constantly on all matters of security interest affecting the Hotel and the Department
- Always be on-call, including off-duty hours, for any emergency that may arise
Team Management
- Conduct performance review with the team
- Identify and develop team members with potential
- Constantly monitor team members’ appearance, attitude and degree of professionalism
- Conduct detailed induction programs for new employees
- Develop, conduct maintain all staff training programs for team members, focusing on their development needs, providing them with new skills to meet the changing needs of the business
- Prepare weekly staff schedules keeping in mind anticipated business, operating budgets and standards of service
Other Responsibilities
- Be fully conversant with hotel fire & life safety/emergency procedures
- Comply with hotel and department policies and procedures at all times
- Attend all briefings, meetings and trainings as assigned by management
- Report for duty on time wearing clean and complete uniform at all times
- Maintain a high standard of personal appearance and hygiene at all times
- Perform other reasonable duties assigned by the Management of the Hotel
- Secondary / High school education
- Certificates in National Skills Recognition System, CPR, First Aid Management and Basic Fire Fighting
- Minimum 2 years of relevant experience in a similar capacity
- Good reading, writing and oral proficiency in English language
- No criminal record
- Experience is an asset
- Prior experience working with Opera or a related system
- Strong interpersonal and problem solving abilities
- Fluency in English, additional languages are a plus
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