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Fairmont Makati, Makati, Philippines

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REF28540V

Sales Manager

Region

Luxury & Lifestyle


Company Description

"Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"


Job Description

Primary Responsibilities:

1. DRIVE FINANCIAL PERFORMANCE

  • Achieve individual target for corporate accounts, both local and groups 
  • Maximize guest room and function room revenues by proper yielding during peak and need periods
  • Be able to execute projects and action plans that will develop new accounts and lead and eventually turn into confirmed business for the hotel
  • Drive function space optimization/maximization, to ensure best utilization of space for guest experience and financial performance of department
  • Handle internal events efficiently, to allow for revenue generation maximization while addressing internal needs.

2. IMPLEMENT BUSINESS PLANS ON ACQUISITIONS, RETENTION AND DEVELOPMENT OF NEW ACCOUNTS

  • Actively participate in the review of all the client surveys and feedback results on a frequent basis, giving recommendations and action plans to further improve the department
  • Ensure that successes are built upon and develop action plans when necessary, to address any deficiencies
  • Conduct regular activities with bookers and decision makers to develop relationships and instill product retention

Qualifications

Knowledge & Experience

  • University/College Degree in a related discipline is required
  • At least 1 year experience of the same capacity in a Hospitality Sales environment
  • Strong working knowledge of Microsoft outlook, Microsoft Windows applications and/or relevant computer applications required
  • Excellent communication skills, both written and verbal required
  • Strong interpersonal and problem solving abilities
  • Ability to focus attention on guests needs, remaining calm and courteous at all times 

Competencies

  • Good interpersonal skills with ability to communicate with all levels of employees
  • Service oriented with an eye for details 
  • Ability to work effectively and contribute in a team
  • Good presentation and influencing skills
  • Multicultural awareness and able to work with people from diverse cultures  
  • Flexible and able to embrace and respond to change effectively 
  • Ability to work independently and has good initiative under dynamic environment 
  • Self-motivated and energetic

Diversidade & Inclusão para a Accor significa acolher cada um e respeitar suas diferenças, priorizando apenas qualidades e habilidades na ampliação de oportunidades de emprego e desenvolvimento. Nossa ambição é proporcionar emprego com propósito, e uma cultura acolhedora, excelentes condições de trabalho e promover o desenvolvimento de todas as pessoas, incluindo as pessoas com deficiência. Não hesite em nos informar de quaisquer necessidades específicas que possa ter para que possamos levá-las em consideração.

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