Sales Manager (Groups)

Located adjacent to the residential tower, expert service and world-class luxury combine in the Raffles Hotel Jeddah, which is ready to welcome you and your guests at any moment. Here, the high standards, special touches, and trademark elegance of the Raffles brand are the ultimate compliment to the charm and beauty of a stay in Jeddah.

We are seeking a dynamic and results-driven Sales Manager (Groups) to join our team in Jeddah, Saudi Arabia. In this pivotal role, you will be responsible for developing and managing group sales strategies to drive revenue growth and enhance our market position in the hospitality industry.

• Develop and maintain a robust customer base in assigned markets, focusing on group bookings and travel trade accounts
• Achieve or exceed personal sales goals through strategic account development and maintenance
• Identify and execute key action steps to meet booking goals on a monthly, quarterly, and annual basis
• Collaborate with management to optimize group room rates and maximize revenue potential
• Actively target and secure new business within the assigned territory
• Qualify group business opportunities to understand the full potential of bookings and accounts
• Coordinate with convention services on groups involving both room and banquet revenue
• Attend sales meetings, industry functions, and hotel-sponsored events to network and promote our offerings
• Analyze market trends and competitor activities to inform sales strategies
• Provide professional, engaging, and proactive service to clients and internal stakeholders
• Develop and maintain strong relationships with key decision-makers in target organizations

• Minimum of 2 years of experience in a sales leadership role, preferably in the hospitality industry
• Proven track record of success in group sales and account management
• Bachelor's degree in Business, Hospitality Management, or a related field
• Experience with luxury hotel brands is highly preferred
• Excellent oral and written communication skills, with a strong command of English
• Demonstrated ability to think strategically and analytically to maximize group potential
• High attention to detail and strong problem-solving skills
• Proficiency in sales management software and CRM systems
• Strong negotiation and closing skills
• Ability to work collaboratively as part of a team and motivate others to achieve goals
• Knowledge of the local Jeddah market and cultural norms is advantageous
• Flexibility to attend industry events and travel as required
• Exceptional organizational skills and ability to manage multiple projects simultaneously

• Being a Raffles employee means embodying and conveying the brand and the company mindset through our Heartiest service culture.