Sales Executive

Fairmont Hotels & Resorts is where the intimate equally coexists with the infinite – an unrivaled portfolio of more than 90 extraordinary hotels where grand moments of life, heartfelt pleasures and personal milestones are celebrated and remembered long after any visit. Since 1907, Fairmont has created magnificent, meaningful and unforgettable hotels, rich with character and deeply connected to the history, culture and community of its destinations – places such as The Plaza in New York City, The Savoy in London, Fairmont San Francisco, Fairmont Banff Springs in Canada, Fairmont Peace Hotel in Shanghai, and Fairmont The Palm in Dubai. Famous for its engaging service, awe-inspiring public spaces, locally inspired cuisine, and iconic bars and lounges, Fairmont also takes great pride in its pioneering approach to hospitality and leadership in sustainability and responsible tourism practices. Fairmont is part of Accor, a world leading hospitality group counting over 5,400 properties throughout more than 110 countries, and a participating brand in ALL - Accor Live Limitless – a lifestyle loyalty program providing access to a wide variety of rewards, services and experiences.   

We are seeking a proactive and results-driven Sales Executive to join our sales team. The ideal candidate will be responsible for generating revenue by prospecting and securing new business opportunities, as well as nurturing relationships with existing clients. As a Sales Executive, you will play a crucial role in driving sales growth and achieving targets, while upholding the standards of quality and service that define the Fairmont experience.

Key Responsibilities:

• Identify and pursue new business opportunities through proactive prospecting and lead generation activities.
• Build and maintain strong relationships with corporate clients, travel agencies, event planners, and other stakeholders in the hospitality industry.
• Conduct regular sales calls, meetings, and presentations to promote our property's facilities and services.
• Collaborate with the sales team and other departments to develop customized proposals and packages tailored to meet the needs of clients.
• Negotiate contracts, pricing, and terms with clients to maximize revenue and profitability.
• Keep abreast of market trends, competitor activities, and industry developments to identify opportunities for business growth.
• Prepare and maintain accurate sales reports, forecasts, and pipelines to track performance against targets.
• Represent the Fairmont brand with professionalism and integrity at industry events, trade shows, and networking functions.
• Uphold the highest standards of customer service and satisfaction to ensure a memorable experience for our guests.
• Support the sales managers and directors as needed with following up on leads, preparing sales reports, drafting proposals. 

• Bachelor's degree in Business Administration, Hospitality Management, or related field.
• Strong communication, negotiation, and interpersonal skills.
• Excellent presentation and persuasion abilities.
• Ability to work independently and as part of a team in a fast-paced environment.
• Proficiency in Microsoft Office applications and CRM software.
• Knowledge of the local market and industry trends in Mumbai is an advantage.

Our commitment to Diversity & Inclusion:

We are an inclusive company, and our ambition is to attract, recruit and promote diverse talent.