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Pullman Dubai Jumeirah Lakes Towers - Hotel & Residence, Dubai, United Arab Emirates

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REF87093J

Sales and Meeting & Events Coordinator

Region

MEA SPAC


Company Description

Join us at Accor, where life pulses with passion!

Pullman Dubai Jumeirah Lakes Towers 

As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status-quo.​

By joining us, you will become a Heartist®, because hospitality is, first and foremost, a work of heart.​

You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!​

You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.​

Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.

Hospitality is a work of heart,
Join us and become a Heartist®.


Job Description

We are seeking an enthusiastic and detail-oriented Sales and Meeting & Events Coordinator supports the sales team and ensures the smooth planning, coordination, and delivery of meetings, conferences, and events. This role involves administrative support, client communication, event logistics, and assisting with sales processes to help drive revenue and enhance client satisfaction.

Key Responsibilities

Sales Support

  • Assist the sales team with preparing proposals, contracts, quotations, and presentations.
  • Maintain and update client databases, sales reports, and tracking systems.
  • Respond to customer inquiries and provide product/service information.
  • Follow up on leads, confirmations, and contract deadlines.
  • Coordinate site inspections for potential clients.
  • Support sales campaigns, promotions, and marketing initiatives.

Meeting & Events Coordination

  • Serve as the primary contact for clients throughout the event planning process.
  • Manage event logistics: room setup, audiovisual requirements, meals, transportation, and accommodation (if applicable).
  • Prepare event orders, function sheets, and internal communication documents.
  • Ensure timely delivery of event materials (menus, agendas, seating plans, floor plans).
  • Work closely with operations, catering, and technical teams to ensure seamless event execution.
  • Conduct event follow-up and gather client feedback.

Administration

  • Prepare daily/weekly event summaries and schedules for internal departments.
  • Track and manage event invoices, billing, and deposits.
  • Maintain accurate and organized documentation for all events.
  • Assist with budget monitoring and cost control.

Qualifications

Skills & Qualifications

  • Diploma or degree in Hospitality, Business, Sales, or related field.
  •  Experience in hotels, conference centers, or corporate events.
  • Knowledge of banquet operations and event industry standards.
  • Familiarity with sales systems such as Opera, Delphi, Salesforce, or similar.
  • Proven experience in sales, event coordination, hospitality, or administrative support.
  • Strong organizational and planning skills with the ability to manage multiple projects simultaneously
  • Excellent organizational abilities and attention to detail.
  • Proficiency in Microsoft Office; experience with CRM or event software is an advantage.
  • Adaptability to multitask, handle last-minute changes and work under pressure
  • Professional appearance, positive attitude, and team-oriented mindset.
  • Strong budgeting and financial management abilities
  • Knowledge of local vendors and event spaces in Dubai
  • Proficiency in Arabic is preferred
  • Flexibility to work evenings and weekends as required for event schedules

Additional Information

What is in it for you:

  • Employee benefit card offering discounted rates in Accor worldwide
  • Learning programs through our Academies
  • Opportunity to develop your talent and grow within your property and across the world!
  • Ability to make a difference through our Corporate Social Responsibility activities

Our commitment to Diversity & Inclusion: 

We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/

Diversidade & Inclusão para a Accor significa acolher cada um e respeitar suas diferenças, priorizando apenas qualidades e habilidades na ampliação de oportunidades de emprego e desenvolvimento. Nossa ambição é proporcionar emprego com propósito, e uma cultura acolhedora, excelentes condições de trabalho e promover o desenvolvimento de todas as pessoas, incluindo as pessoas com deficiência. Não hesite em nos informar de quaisquer necessidades específicas que possa ter para que possamos levá-las em consideração.

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