Sales & Marketing Executive

Our Hotel

At AccorHotels, we are passionate about ensuring our guests and colleagues feel welcome and valued and take every opportunity to create an unforgettable experience.

Novotel Perth Langley is located within the Perth CBD, with sensational views of the Swan River. Offering 256 well-appointed hotel rooms and suites, multiple food and beverage venues and six conference rooms.

Position Overview:
We are looking for a dynamic and driven Sales & Marketing Executive to join our team. This versatile role involves managing event sales while supporting digital and social marketing efforts. If you have a passion for hospitality, enjoy working with people, and excel at customer service, we'd love to hear from you.

Key Responsibilities:

• Promptly respond to client inquiries with professionalism and care.
• Conduct engaging venue tours, showcasing our event spaces.
• Collaborate with clients to customize event packages, ensuring their needs are met.
• Foster strong client relationships to increase contract conversions and ensure repeat business.
• Work with the Marketing Manager to develop and curate engaging content for digital and social media platforms.
• Actively promote our accommodation, restaurant, bar, and event spaces to drive brand awareness and sales.
• Ensure a high level of customer service throughout the entire sales process.
• Coordinate event details across departments to ensure seamless execution and customer satisfaction.

Additional Responsibilities:

• Elevate the brand’s presence and drive sales leads through strategic marketing initiatives.
• Respond to group booking inquiries promptly via email or phone.
• Cultivate high-value client relationships with proactive sales strategies.
• Maximize revenue opportunities in group reservations, conferences, and events.
• Assist in the implementation of the sales & marketing plan alongside the Marketing Manager.
• Conduct sales inspections and familiarization visits to promote the hotel's offerings.
• Represent the property at trade events and industry functions.
• Create and coordinate social media posts to enhance brand visibility.

Qualifications:

• Excellent organizational skills and attention to detail.
• Strong communication and interpersonal skills to effectively build rapport with clients.
• A passion for sales and marketing, with creativity in digital content development.
• Ability to thrive in a fast-paced, team-oriented environment.
• Proven experience in client relationship management and exceeding sales targets.
• Ability to identify and execute up-selling opportunities.
• Knowledge of event management software, Opera Cloud, and Microsoft Suite.
• Experience in Canva and social media content creation is a plus.
• Strong time management and organizational skills.

Preferred Experience:

• Previous experience in hotel sales, events, or marketing is highly valued.

In addition to the opportunity to grow and develop your career potential, we provide duty meals and discounts in over 100 countries with AccorHotels and our partners.

We are an inclusive company, and our ambition is to attract, recruit and promote diverse talent. We offer reasonable adjustments to support you. If you require an adjustment to be made during the recruitment process, you are most welcome to let us know. 

What you will enjoy

• Learn Your Way – Personal development plans and career progression
• Incredible staff discounts across all Accor properties and restaurants (worldwide!)
• Gain amazing exposure working with a leader in the industry
• Career progression and diversification will be a dream with the hundreds of properties in our portfolio