Sales & Marketing Coordinator

Join us at Accor, where life pulses with passion!​

As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status-quo.​

By joining us, you will become a Heartist®, because hospitality is, first and foremost, a work of heart.​

You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!​

You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.​

Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.

Hospitality is a work of heart,​
Join us and become a Heartist®.

Sales & Marketing Coordinator is responsible for supporting the senior managers in sales and marketing activities in line with the annual sales and marketing plan, to achieve and exceed budget in executing the sales strategy of the Hotel.

About the role:

• Maintain complete knowledge of all hotel features / services, hours of operation.
• Perform general office duties to support Sales & Marketing.
• Prepare reports and other related documents, maintain proper records and filing system in accordance with hotel’s sales administration process.
• Serve as the point of contact for clients, answer incoming phone calls in a pleasant manner and respond the emails.
• Input and update Fam Trip/Media Trip calendar, prepare the itinerary and site inspection.
• Distribute contracts, special offers and other communications to trade partners.
• Upsell and promote hotel's facilities and services at every available opportunity to maximize sales revenue.
• Maintain department material and giveaway inventory and using Materials control system to order or purchase additional.
• Assist in organizing and preparation of Trade Shows, Business trips. i.e., Hotel reservations, flight tickets request.
• Perform other reasonable duties assigned by the assigned by the Management.

What is in it for you

• Employee benefit card offering discounted rates at Accor hotels worldwide.
• Develop your talent through Accor’s learning programs.
• Opportunity to grow within your property and across the world!
• Ability to contribute to local community and make a difference through our Sustainability programs.

Your experience and skills include:

• Diploma in Tourism, Hospitality Management, or Events Management.
• Minimum 1 year experience in a similar position in an international luxury brand.
• Strong communication skills with a focus on customer service and attention to detail.
• Ability to perform basic mathematical calculations accurately.
• Proficient in reading, writing, and speaking English; additional language skills in Chinese or German are a plus.
• Skilled in MS Excel, Word, and PowerPoint.

Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.