- Integral
- Permanente
- FAIRMONT
- Governança
__jobinformationwidget.freetext.LocationText__
Fairmont Jasper Park Lodge, Jasper, Canada
__jobinformationwidget.freetext.ExternalReference__
REF54395M
Royal Service Agent (Seasonal, May to October)
Region
Luxury & Lifestyle
Esta vaga já expirou. Veja funções semelhantes abaixo...
Fairmont Jasper Park Lodge is a premier year-round resort offering exceptional outdoor adventures for both guests and colleagues. Jasper is a haven for nature lovers and adventure enthusiasts, surrounded by the majestic Canadian Rockies and breathtaking landscapes.
Starting Rate of Pay: $19.54/hr CAD
Be an ambassador for our brand as a Royal Service Agent, where the engaging and anticipative service you provide over the telephone will make our guests feel valued and reflect the exceptional hotel experience to come. In this role you will support the hotel by:
- Ensure all external and internal guest/colleague inquiries and concerns are answered promptly and professionally either by telephone or the radio system
- Respond to all Room Reservation, Rate Offering and Hotel Information inquiries promptly and professionally via telephone and/or e-mail
- Accurately record all required reservation information in the Property Management System (Property Manager)
- Maintain and monitor ‘Royal Service” platform
- Monitors and responds to guest Kipsu text messages within the Forbes standard time frame (3mins)
- Ensure all communication is professional and follows radio standards, using the correct verbiage and coding system to maximize efficiency in radio communication.
- Other duties as assigned
Your experience and skills include:
- Computer literate in Microsoft Window applications required
- Minimum 1 year Customer service experience required
- Good knowledge of hotel facilities and previous Property Manager asset
- Must be willing to work flexible shifts (incl. night shifts)
- Computer and typing skills, approximately 40 words per minute
- Must possess professional telephone etiquette and have an excellent command of the English language
- Must possess excellent organizational, written and verbal communication skills
Job Perks & Benefits:
- Subsidized staff accommodation provided
- Complimentary meal in our staff cafeteria each shift
- Access to Employee Travel Program
- Discounts on hotel Food & Beverage, Spa and Golf Memberships
Visa Requirements: Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.
APPLY TODAY: You can find out more about life working at Fairmont Jasper Park Lodge - Jasper Park Lodge | Fairmont Mountain Meetings | (fairmontmtnjobs.com)
Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.
Discover the life that awaits you at Accor, visit https://careers.accor.com/ Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS
cwmr2025
cwmr1907
Deixe seu coração guiá-lo em um mundo onde a vida pulsa com paixão.
Diversidade & Inclusão para a Accor
significa acolher cada um e respeitar suas diferenças, priorizando apenas
qualidades e habilidades na ampliação de oportunidades de emprego e
desenvolvimento. Nossa ambição é proporcionar emprego com propósito, e uma
cultura acolhedora, excelentes condições de trabalho e promover o
desenvolvimento de todas as pessoas, incluindo as pessoas com deficiência. Não
hesite em nos informar de quaisquer necessidades específicas que possa ter para
que possamos levá-las em consideração.
Related jobs
Salário
Localização
Novotel Cardiff Centre, Cardiff, United Kingdom
Experience Level
Mid-Senior Level
Jornada de Trabalho
Integral
Brands
ACCOR
Tipo de Contrato
Permanente
Locations
Cardiff
Áreas
Governança
Descrição
We are seeking an enthusiastic and customer-focused Front Office Manager to join our team in Cardiff, United Kingdom. As the Front Office Manager, you will play a crucial role in ensuring exceptional
Referência
2efc3243-23ec-4150-b480-3a2b9f3ca1d5
Data de validade
01/01/0001
Salário
Localização
Fairmont Château Lake Louise, Lake Louise, Canada
Experience Level
Entry Level
Jornada de Trabalho
Integral
Brands
FAIRMONT
Tipo de Contrato
Permanente
Locations
Lake Louise
Áreas
Governança
Descrição
The knowledge of a great Concierge Agent is the expectation of our guests when staying at Fairmont Hotels & Resorts. Your ability to anticipate guests’ needs and make informed suggestions will ensure
Referência
3c221704-6b9e-46af-bb2c-b5735724d40c
Data de validade
01/01/0001
Salário
Localização
HOXTON THE HOXTON LOS ANGELES, Los Angeles, United States
Experience Level
Not Applicable
Jornada de Trabalho
Integral
Brands
THE HOXTON
Tipo de Contrato
Permanente
Locations
Los Angeles
Áreas
Governança
Descrição
We are looking for a Housekeeping Supervisor to join our team at The Hoxton, Downtown LA. The role is based within the property and reports directly to the Executive Housekeeper. What you’ll do…. Prov
Referência
d94bd4d3-1900-44e2-aeca-a496dfb136a5
Data de validade
01/01/0001
Salário
Localização
Fairmont Grand Del Mar, San Diego, United States
Experience Level
Entry Level
Jornada de Trabalho
Integral
Brands
FAIRMONT
Tipo de Contrato
Permanente
Locations
San Diego
Áreas
Governança
Descrição
Rate of Pay: $19.10/hourResponsibilities: The Valet Coordinator/Cashier’s responsibilities include, but are not limited to; assisting all guests they come in contact with, primarily at the Valet/Bell
Referência
9b2d81d8-2b83-40de-a286-2f8f38e455f9
Data de validade
01/01/0001
Salário
Localização
Raffles London at The OWO, London, United Kingdom
Experience Level
Associate
Jornada de Trabalho
Integral
Brands
RAFFLES
Tipo de Contrato
Permanente
Locations
London
Áreas
Governança
Descrição
Job Description JOB TITLE: Public Area Attendant DEPARTMENT: Housekeeping - Rooms Department EMPLOYER: Whitehall Hotel Limited (WHL) JOB LEV
Referência
888820a7-b7e3-4204-a511-56d34afa4d18
Data de validade
01/01/0001
Salário
Localização
Mövenpick Beirut, Beirut, Lebanon
Experience Level
Entry Level
Jornada de Trabalho
Integral
Brands
MOVENPICK
Tipo de Contrato
Permanente
Locations
Beirut
Áreas
Governança
Descrição
Room Attendant (Housekeeping) First impressions are everything! As a Room Attendant you will have the opportunity to create lasting memories for every Guest, ensuring Guest rooms are comfortable, inv
Referência
857d8b1f-5628-4465-b074-2128666bd9c0
Data de validade
01/01/0001
Salário
Localização
Hyde Hotel Dubai, Dubai, United Arab Emirates
Experience Level
Mid-Senior Level
Jornada de Trabalho
Integral
Brands
ACCOR
Tipo de Contrato
Permanente
Locations
Dubai
Áreas
Governança
Descrição
Manage and supervise all tasks of his/her staff to ensure guests receive prompt, cordial attention and personal recognitionAssist the Front Office Manager in all aspects of his/her dutiesEnsure repeat
Referência
e01f8b83-67a5-4178-aa92-743693583895
Data de validade
01/01/0001
Salário
Localização
25hours Hotel Copenhagen Indre By, Copenhagen, Denmark
Experience Level
Entry Level
Jornada de Trabalho
Integral
Brands
25HOURS HOTELS
Tipo de Contrato
Permanente
Locations
Copenhagen
Áreas
Governança
Descrição
How does your working day look like …At the reception, you’ll make sure that guests aren’t just contented, but enthusiasticYou’ll always keep your cool – even when all the guests turn up to check in a
Referência
f8e68d51-7359-4425-93fc-28ca560fdf40
Data de validade
01/01/0001
Salário
Localização
Fairmont The Palm, The Palm Jumeirah, United Arab Emirates
Experience Level
Entry Level
Jornada de Trabalho
Integral
Brands
FAIRMONT
Tipo de Contrato
Permanente
Locations
The Palm Jumeirah
Áreas
Governança
Descrição
Consistently offer professional, friendly and engaging serviceIdentify and anticipate guests’ needs and ensure personalized service is providedProvide Food and Beverage servicesGreets guests and prese
Referência
504fa520-9e48-420f-b230-b4d31d2ae906
Data de validade
01/01/0001
Salário
Localização
MERCURE MERCURE ALBA IULIA CETATE, Alba Iulia, Romania
Experience Level
Mid-Senior Level
Jornada de Trabalho
Integral
Brands
ACCOR
Tipo de Contrato
Permanente
Locations
Romania
Áreas
Governança
Descrição
Ensures that guests' have a smooth running stay at the hotelManages and motivates housekeeping team in order to provide high quality services for guestsEnsures the department meets its quantitative an
Referência
8a72e4cb-3737-4296-ae2a-ae4412f4cfe7
Data de validade
01/01/0001