- Integral
- Permanente
- SLS
- Vendas e Marketing
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SLS Dubai Hotel & Residences, Dubai, United Arab Emirates
__jobinformationwidget.freetext.ExternalReference__
REF42009B
Rooms Reservations Intern
Region
Luxury & Lifestyle
SLS Dubai Hotel and Residences is a luxury lifestyle 5-star city hotel which belongs to Ennismore under the wider Accor group umbrella.
Boasting 946 units, with 254 uniquely designed hotel rooms, 321 hotel apartments and 371 Branded Residences, spread over 75 floors, SLS Dubai is one of the tallest hotels and residences in the region.
A wondrous and striking landmark in Downtown District, designed by the award- winning architects Aedas and interior designer Paul Bishop, the SLS Dubai is a unique cabinet of curiosities that never ceases to delight.
- Accountable for maximizing revenue by converting reservation enquiries in accordance with the hotel selling strategy, and providing an excellent standard of customer service
- To answer all incoming reservation enquiries, by telephone, fax or email, in a timely manner, to the agreed departmental standard, and wherever possible convert them into bookings
- To be fully knowledgeable in the operation, functionality and standards required in using Opera and Delphi
- To adhere to the minimum rate / minimum stay selling strategies, as implemented by the revenue team, whilst always attempting to gain the highest possible revenue advantage for the hotel
- To input reservations into Opera reservation system, ensuring all details are accurate and complete in line with agreed departmental standards
- To update any special requests and billing details in Opera
- High School Diploma or equivalent required. College Degree in Business, Hospitality, or Related field preferred
- One to two years in a public contact position, preferably in an upscale or lifestyle brand hotel
- Hotel reservations experience gained in the Middle East preferable
- Enter and locate work related information using computers and/or point of sale systems
- Possess a gracious, friendly, and fun demeanor
- Ability to multitask, work in a fast paced environment and have a high level attention to detail
- Strong verbal and written communication skills in English with Arabic and other languages preferred
- Maintain positive and productive working relationships with other employees and departments
Conheça Adriënne, diretora de vendas e marketing do hotel
Diversidade & Inclusão para a Accor
significa acolher cada um e respeitar suas diferenças, priorizando apenas
qualidades e habilidades na ampliação de oportunidades de emprego e
desenvolvimento. Nossa ambição é proporcionar emprego com propósito, e uma
cultura acolhedora, excelentes condições de trabalho e promover o
desenvolvimento de todas as pessoas, incluindo as pessoas com deficiência. Não
hesite em nos informar de quaisquer necessidades específicas que possa ter para
que possamos levá-las em consideração.
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