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Elysium Noosa Resort - MGallery Collection, Noosa Heads, Australia

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REF98307D

Room Attendant

Region

Luxury & Lifestyle


Company Description

Welcome to Elysium Noosa Resort an elegant retreat in the heart of one of Australia’s most iconic coastal destinations.

Following an extensive enhancement program, we have reimagined every guest touchpoint, from Cibaria Noosa and Bar Capri on Hastings Street to our rooms and suites. Our transformation establishes a new standard of luxury on the Sunshine Coast.

Our team creates guest moments that feel both effortless and deeply personal. Each interaction is shaped by care, where intuitive gestures, thoughtful detail, and delightful surprises elevate every stay.


Job Description

The Room Attendant is responsible for maintaining exceptional standards of cleanliness, presentation and hygiene across guest rooms, public and back-of-house areas to ensure guest comfort and uphold the resort’s quality standards. The role also supports the Housekeeping function through safe equipment use, stock control, confidentiality, security procedures and assistance with laundry, public areas and guest requests as required.

Key Responsibilities: 

  • Clean and service guest rooms, bathrooms, corridors and allocated areas to required presentation and hygiene standards
  • Replenish guest amenities, supplies and in-room materials appropriate to room type
  • Complete scheduled and deep-cleaning tasks as directed
  • Maintain cleanliness and organisation of store rooms, trolleys and equipment
  • Use cleaning chemicals, linen and equipment safely, economically and in accordance with procedures
  • Report maintenance issues, damaged equipment or safety concerns promptly
  • Follow procedures for lost property, guest confidentiality and security of keys and restricted areas
  • Assist with guest requests, including turndown service and set-up of rollaway beds or cots where required
  • Support housekeeping operations through public area cleaning, laundry duties and delivery of linen and supplies as needed
  • Ensure public, staff and back-of-house areas remain clean, clear and well presented at all times

Qualifications

  • Previous experience in a housekeeping role is advantageous
  • Knowledge of safe cleaning practices, chemical handling, and hygiene standards preferred
  • Strong time management skills with the ability to complete tasks efficiently within allocated timeframes
  • Clear communication skills and the ability to follow instructions and established procedures

Additional Information

  • Local staff discounts along Hastings Street
  • Generous accommodation discounts across 4,500+ Accor hotels in 110+ countries
  • Exclusive staff discounts at Accor properties worldwide
  • Access to world-class training and development through the Accor Academy
  • Career growth opportunities across Accor’s global brand network

Join the most dynamic and sought-after workplace in Noosa, where ambition meets opportunity and every day celebrates the best of coastal living.

Diversidade & Inclusão para a Accor significa acolher cada um e respeitar suas diferenças, priorizando apenas qualidades e habilidades na ampliação de oportunidades de emprego e desenvolvimento. Nossa ambição é proporcionar emprego com propósito, e uma cultura acolhedora, excelentes condições de trabalho e promover o desenvolvimento de todas as pessoas, incluindo as pessoas com deficiência. Não hesite em nos informar de quaisquer necessidades específicas que possa ter para que possamos levá-las em consideração.

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