- Integral
- Permanente
- FAIRMONT
- Governança
__jobinformationwidget.freetext.LocationText__
Fairmont Scottsdale Princess, Scottsdale, United States
__jobinformationwidget.freetext.ExternalReference__
REF43911T
Resort Club Level Concierge
Region
Luxury & Lifestyle
Esta vaga já expirou. Veja funções semelhantes abaixo...
The Fairmont Scottsdale Princess is Arizona’s largest and longest running AAA Five Diamond hotel, and we want you to help us stay iconic. The Princess offers luxury and world class hospitality with 750 guestrooms, more than 300,000 square feet of meeting space, four award-winning restaurants, six sparkling heated pools, and a luxurious Well & Being Spa. Be a part of events like the WM Phoenix Open, Easter at the Princess, Summer at the Princess and Christmas at the Princess. The hotel features great benefits like PTO, matching retirement, travel discounts and more. This place really has it all – except for you!
What’s in it for you:
- Employee discounts at the Fairmont Scottsdale Princess, local companies and Accor worldwide for you and your family
- Free meals at our on-site employee restaurant
- Learning programs through our Academies designed to sharpen your skills
- Great Medical and Dental benefits, 401K, Direct Deposit etc.
- Career development opportunities within the Fairmont Scottsdale Princess in addition to national promotion opportunities. The sky is the limit!
At Fairmont Scottsdale Princess, unparalleled service and luxury await guests of Fairmont Gold, our exclusive “hotel within a hotel” experience. As a Resort Club Level Concierge for Fairmont Gold, you will have the opportunity to showcase not only your passion for personalized guest service, but also for the very best attractions, events and venues your community has to offer!
Reporting to the Fairmont Gold Manager, responsibilities and essential job functions include but are not limited to the following:
- Consistently offer professional, friendly and engaging service
- Provide exceptional Concierge information to our guests about local and area attractions, restaurants, theatres, special events, tickets, confirmations and other available services
- Provide arrival and departure assistance for all Fairmont Gold guests.
- Cater to guests during food and beverage periods within Fairmont Gold lounge.
- Develop and maintain strong guest relationships to ensure Fairmont Gold loyalty
- Develop and maintain contacts with business partners, concessionaires, local community and counterparts of Fairmont Gold throughout Fairmont Hotels & Resort
- Assist guests regarding hotel facilities in an informative and helpful way
- Address guest concerns and react quickly, logging and notifying proper departments
- Follow department policies, procedures and service standards
- Follow all safety policies
- Other duties as assigned
- Previous Property Management System experience preferred
- Previous customer service related experience preferred
- Computer literate in Microsoft Window applications required
- University/College degree in a related discipline an asset
- Must possess a professional presentation
- Must possess outstanding guest services skills and sophisticated verbal & written communication skills
- Strong interpersonal and problem solving abilities
- Highly responsible & reliable
- Ability to work well under pressure in a fast paced environment
- Ability to work cohesively as part of a team
- Ability to focus attention on guest needs, remaining calm and courteous at all times
- Adhere to Fairmont Scottsdale Princess Grooming Guidelines
Your team and working environment:
A team of Heartists that are committed to working together, supporting each other, and providing the best guest experience, Feel Valued, Feel Sparked, We Are One
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent
Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS
Deixe seu coração guiá-lo em um mundo onde a vida pulsa com paixão.
Diversidade & Inclusão para a Accor
significa acolher cada um e respeitar suas diferenças, priorizando apenas
qualidades e habilidades na ampliação de oportunidades de emprego e
desenvolvimento. Nossa ambição é proporcionar emprego com propósito, e uma
cultura acolhedora, excelentes condições de trabalho e promover o
desenvolvimento de todas as pessoas, incluindo as pessoas com deficiência. Não
hesite em nos informar de quaisquer necessidades específicas que possa ter para
que possamos levá-las em consideração.
Related jobs
Salário
Localização
FAIRMONT FAIRMONT UDAIPUR, Udaipur, India
Experience Level
Executive
Jornada de Trabalho
Integral
Brands
FAIRMONT
Tipo de Contrato
Permanente
Locations
Udaipur
Áreas
Governança
Descrição
As a Concierge Executive, you will be the face of our organization, providing exceptional service and assistance to clients and guests. Your primary responsibility will be to anticipate and fulfill th
Referência
5e7d74f9-5e7f-4622-baad-19705bdd9b97
Data de validade
01/01/0001
Salário
Localização
Sofitel Dubai Jumeirah Beach, Dubai, United Arab Emirates
Experience Level
Mid-Senior Level
Jornada de Trabalho
Integral
Brands
ACCOR
Tipo de Contrato
Permanente
Locations
Dubai
Áreas
Governança
Descrição
Customer Satisfaction (Guest Feedback, Social Media Review). Financial Performance (Up-selling, Room Revenue, Operation Auditing). Showing Initiative, Problem Solving, Staff Training, Team Leading.
Referência
e28af3b6-f98e-4d2b-a4cb-37c54b7cbe5d
Data de validade
01/01/0001
Salário
Localização
Mövenpick Hotel Jumeirah Beach, Dubai, United Arab Emirates
Experience Level
Entry Level
Jornada de Trabalho
Integral
Brands
ACCOR
Tipo de Contrato
Permanente
Locations
Dubai
Áreas
Governança
Descrição
Greet and welcome guests with confidence in a friendly manner and high standard of social skills.Be knowledgeable about hotel facilities, updated on activities, promotions and happenings in the hotel/
Referência
e7a6460b-0dcd-4d56-8a63-9bcf59945bc6
Data de validade
01/01/0001
Salário
Localização
Pullman New Delhi Aerocity, New Delhi, India
Experience Level
Associate
Jornada de Trabalho
Integral
Brands
PULLMAN
Tipo de Contrato
Permanente
Locations
New Delhi
Áreas
Governança
Descrição
JOB PURPOSEGuest Service Associate provides guest services, handles the set‐up of daily reservations and check‐in and check‐out of guests. Perform all cashier functions adhering to internal controls g
Referência
7603e2b9-0683-4955-b02f-cb7bb6382bb1
Data de validade
01/01/0001
Salário
Localização
Novotel Visakhapatnam Varun Beach, Visakhapatnam, India
Experience Level
Mid-Senior Level
Jornada de Trabalho
Integral
Brands
ACCOR
Tipo de Contrato
Permanente
Locations
Visakhapatnam
Áreas
Governança
Descrição
Conduct daily briefings and ensure that all pertinent information is well received by team membersManage and supervise all tasks of his/her staff to ensure that highest quality service is delivered an
Referência
b9691bb7-d177-4102-991c-72be60fd4242
Data de validade
01/01/0001
Salário
Localização
Mercure Brisbane Garden City, Upper Mount Gravatt, Australia
Experience Level
Not Applicable
Jornada de Trabalho
Integral
Brands
MERCURE
Tipo de Contrato
Permanente
Locations
Australia
Áreas
Governança
Descrição
Be part of the excitement of the Accor family, with limitless career opportunities and incredible benefits. We are seeking an energetic and enthusiastic Assistant Manager to ensure the smooth and effi
Referência
269d71ce-63a0-42e7-a690-df4068817105
Data de validade
01/01/0001
Salário
Localização
ibis Melbourne Glen Waverley, Glen Waverley, Australia
Experience Level
Mid-Senior Level
Jornada de Trabalho
Integral
Brands
ACCOR
Tipo de Contrato
Permanente
Locations
Glen Waverley
Áreas
Governança
Descrição
Create exceptional Guest Experience’s right across the HotelProactively & reactively respond to in-house guest priorities or requests, helping the Assistant Managers with escalated complaintsBe active
Referência
0ffca8b2-72ab-4dd8-b4cf-c275bfea1796
Data de validade
01/01/0001
Salário
Localização
ibis Bangkok IMPACT, Nonthaburi, Thailand
Experience Level
Mid-Senior Level
Jornada de Trabalho
Integral
Brands
ACCOR
Tipo de Contrato
Permanente
Locations
Nonthaburi
Áreas
Governança
Descrição
•Supports the Front Office Manager / Duty Manager in all aspects of room operations, with a focus on Front Office activities and coordination with other departments during night hours.•Overseeing hote
Referência
f2024bf2-caac-49e2-9840-9d65f3678276
Data de validade
01/01/0001
Salário
Localização
ibis Bangkok IMPACT, Nonthaburi, Thailand
Experience Level
Mid-Senior Level
Jornada de Trabalho
Integral
Brands
ACCOR
Tipo de Contrato
Permanente
Locations
Nonthaburi
Áreas
Governança
Descrição
Your leadership and organizational skills will be instrumental in maintaining the reputation of our property as a welcoming and guest-focused Hotel for guests attending events at the IMPACT Exhibition
Referência
b8e2b5a2-d0bd-4a1e-a52d-54fc2e974c7b
Data de validade
01/01/0001
Salário
Localização
Novotel Jakarta Mangga Dua Square, North Jakarta, Indonesia
Experience Level
Mid-Senior Level
Jornada de Trabalho
Integral
Brands
ACCOR
Tipo de Contrato
Temporário
Locations
Jakarta
Áreas
Governança
Descrição
Conduct daily briefings and ensure that all pertinent information is well received by team membersManage and supervise all tasks of his/her staff to ensure that highest quality service is delivered an
Referência
e7d0a386-b94c-4190-969d-82e4090ae734
Data de validade
01/01/0001